Thanks guys, found it, much appreciated. Can’t believe not a soul knew that info at the dealership, including a manager that owns a 2019 nsx. This is why they cannot sell more, just don’t know how to take care of this level of clientele.
I think the book in the trunk is called the "owner's guide" or something like that, basically an abbreviated version of the full manual. For the first several months of ownership, though, you can go on the Acura website and request them to send you the full printed book. Otherwise, it is available in PDF form via links like those @sbkim provided above.
... This is why they cannot sell more, just don’t know how to take care of this level of clientele.
Or a random service advisor who is clueless.the issue is, staff turnover. I'm guessing very few of the original NSX specialists remain, so the stores pick a random salesman to sell the NSX. They dont get the immersive training that the original specialists got. They only get the online training.
Or a random service advisor who is clueless.
My Acura dealer fits this. The NSX trained technician left for UPS and the trained service advisor left. Nearest tech is now 40 min away.
hmmm maybe a sticky thread with updated positive results of acura dealers with techs able to handle the work for owners who still like to go to dealers...
Hey all, Acuralink issue is resolved and the car is finally connected . Regional district manager got it taken care of and provided white glove service he made a few house calls, set up the appointmenta and loaner while they performed some hardware troubleshooting. Was shocked they sent a flat bed to pick up the vehicle to avoid miles and rock chips.
Ultimately ended up not being a hardware issue but a serial number registration issue which kept erroring out the signal. Not sure why this couldn’t be take care of over the phone. In any case all is functioning now finally. Last open piece is making sure I can see vehicle updates on the App.
That being said the car is parked back in the garage till May 23rd when I get PPF and ceramic coating done.
Looking to pick up a second set of OEM NSX rims in Satin Black for all season tires. Anyone know where to buy these?
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Hey all, Acuralink issue is resolved and the car is finally connected . Regional district manager got it taken care of and provided white glove service he made a few house calls, set up the appointmenta and loaner while they performed some hardware troubleshooting. Was shocked they sent a flat bed to pick up the vehicle to avoid miles and rock chips.
Ultimately ended up not being a hardware issue but a serial number registration issue which kept erroring out the signal. Not sure why this couldn’t be take care of over the phone. In any case all is functioning now finally. Last open piece is making sure I can see vehicle updates on the App.
That being said the car is parked back in the garage till May 23rd when I get PPF and ceramic coating done.
Looking to pick up a second set of OEM NSX rims in Satin Black for all season tires. Anyone know where to buy these?
Sent from my iPhone using Tapatalk
[MENTION=6718]drmanny3[/MENTION] I’m just glad it’s all resolved. I step away every chance I get to check out the car or for a micro spin around the block. Can’t wait till it’s PPF’d and Ceramic Coated so I can go for longer drives.I thought for sure it was a hardware issue. Glad to hear that it was not. Sometimes trying to setup electronics can be a messy issue. Timing can be everything. I know you will love your car. I bet you sneak out to the garage often to take a peak. Enjoy
Ugh, again Acuralink customer service fails...Hey all, Acuralink issue is resolved and the car is finally connected . Regional district manager got it taken care of and provided white glove service he made a few house calls, set up the appointmenta and loaner while they performed some hardware troubleshooting. Was shocked they sent a flat bed to pick up the vehicle to avoid miles and rock chips.
Ultimately ended up not being a hardware issue but a serial number registration issue which kept erroring out the signal. Not sure why this couldn’t be take care of over the phone. In any case all is functioning now finally. Last open piece is making sure I can see vehicle updates on the App.
That being said the car is parked back in the garage till May 23rd when I get PPF and ceramic coating done.
Looking to pick up a second set of OEM NSX rims in Satin Black for all season tires. Anyone know where to buy these?
Sent from my iPhone using Tapatalk
Hey all, Acuralink issue is resolved and the car is finally connected . Regional district manager got it taken care of and provided white glove service he made a few house calls, set up the appointmenta and loaner while they performed some hardware troubleshooting. Was shocked they sent a flat bed to pick up the vehicle to avoid miles and rock chips.
Ultimately ended up not being a hardware issue but a serial number registration issue which kept erroring out the signal. Not sure why this couldn’t be take care of over the phone. In any case all is functioning now finally. Last open piece is making sure I can see vehicle updates on the App.
That being said the car is parked back in the garage till May 23rd when I get PPF and ceramic coating done.
Looking to pick up a second set of OEM NSX rims in Satin Black for all season tires. Anyone know where to buy these?
Sent from my iPhone using Tapatalk
I’ve never gotten Acuralink to fully work in any Acura I’ve owned or leased in the last 10 years. It’s a complete waste of my time and money. I wouldn’t bother with it. OTOH, in my GM products, OnStar absolutely rocks and can do no wrong, worth every penny I spend on it.
Acuralink should go away and Hondacura should just put OnStar units in new cars. There is precedent—My 2006 Acura RL had OnStar built in. Too bad Honda and GM couldn’t come to terms back then to continue using it.
Pretty big month!May 2021 US new NSX sales
15
I checked Cargurus, Cars.com etc last week and there were only 3-4 new NSXs available for sale in the country.