Need Help - This possible tranny issue sounds expensive
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I would not be liking what I was seeing either
. I would discuss it with John now that you have the facts as Ken pointed out.
Oh, half the snap ring is still on the bearing, it is the black piece with the tang towards to top.
Good Luck, Let's hope "Good Will" will prevail
.
LarryB
. I would discuss it with John now that you have the facts as Ken pointed out.Oh, half the snap ring is still on the bearing, it is the black piece with the tang towards to top.
Good Luck, Let's hope "Good Will" will prevail
.LarryB
I can't believe I'm about to write this but I spoke with John today, and he's going to cover it!!!!! As far as I'm concerned he's the best in my book!! I still have a hard time believing it, but he said it's the right thing to do as when they put the short gears in for Jeff B. they weren't positive on the half cases being done so they didn't do them because they thought they were new. I'm just floored, the funniest part was telling my co-workers who were ribbing my about my junky japanese car that I was now getting fixed ten or so years out of warranty.
John even offered me a car to get around in if I stayed there a day and since I'm going to drive it there (via the new lake-express ferry from muskegon) to pay my ferry charges!! I refused that though, he's saved me enough money that more than covers anything that he would or should even think of doing for me. I told him for my yearly, I'm going to whatever I can to get work done by them, their guys know their stuff and are top notch.
I am so happy!! Cept for the fact I have to wait until the 14th to get across on the ferry, but I can live with.
John even offered me a car to get around in if I stayed there a day and since I'm going to drive it there (via the new lake-express ferry from muskegon) to pay my ferry charges!! I refused that though, he's saved me enough money that more than covers anything that he would or should even think of doing for me. I told him for my yearly, I'm going to whatever I can to get work done by them, their guys know their stuff and are top notch.
I am so happy!! Cept for the fact I have to wait until the 14th to get across on the ferry, but I can live with.
Can't ask for better service than that - what a great conclusion to what was until this last post a most unfortunate story.
Now you know why many Chicago-area owners drive a hundred miles to Acura of Brookfield for NSX service despite the presence of a couple of very competent service departments at local dealers.
D'Ecosse said:
My feelings exactly!
Awesome news. Kudos to AoB.
I pretty much knew what they did for Jeff B. when he owned my car, but I just didn't think that they would ever do that for me. I've got no history with them as a customer. That's so crazy.
What's even more amazing is John is saying they can rebuild my tranny in about one day! So it looks like I'm heading over there with my dad on the ferry on the 14th and we'll stay the night and do a little touring of Milaukee on the 15th before I pick the car up at the end of the day and head home either on the ferry or go round through Chicago.
What's even more amazing is John is saying they can rebuild my tranny in about one day! So it looks like I'm heading over there with my dad on the ferry on the 14th and we'll stay the night and do a little touring of Milaukee on the 15th before I pick the car up at the end of the day and head home either on the ferry or go round through Chicago.
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nsxtasy said:
Some St. Louis drivers come from hundreds of miles away to have John and his tech look into speedo problems for free in Michigan!
Oh and we enjoy Gingerman Raceway while we are there!
Seriously - John and AoB support NSXers at the track, on the phone, and by email for free so much I believe he is as nice of a person as he is a great mechanic.
Well John tried to go another extra mile for me tonight. I am going to go there with my Dad and have a father son day away sort of thing which will require me to change my ferry schedule a bit so i wanted to make sure that John could do everything in a full day and a half. Well he offered to take time to get me hotel reservations and whatnot for the night that we'll be there!
Now I'm trying to find things that I can actually pay them for servicewise while my car is there because of how far he is going for me. I'm considering doing the 4.23 ring and pinion set since I already have short gears. What else maintenancewise would be good to get done while it's there? I'm figuring a brake flush. You have to drop the engine to adjust the valves don't you?
Now I'm trying to find things that I can actually pay them for servicewise while my car is there because of how far he is going for me. I'm considering doing the 4.23 ring and pinion set since I already have short gears. What else maintenancewise would be good to get done while it's there? I'm figuring a brake flush. You have to drop the engine to adjust the valves don't you?
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dnyhof said:
The 4.23 is sweet - have them set the differential to the TypeR 110 ft-lb while you are in there.
Then there are fluid changes, are you up on your timing belt, water pump, radiator hoses, considering a new clutch or light weight flywheel?
BTW - valve adjustment is from the top and the engine definately stays.
Timing belt and water pump are four years out yet. Already have a lightweight flywheel with Dali Clutch (once that goes it I'm going via some other vendor of course if you've seen my other rants and raves) and the short gears. John said the 4.23 would be good since I have 18s on the rear wheels so I'm kinda leaning that way. He also told me I have the modded lsd but I have no records of that so I've got to talk to Jeff B. on that. Sounded like AofB just does that stuff automatically when they're in the tranny doing any work for someone who is going to track their car, i dunno. 
Well I'm leaning toward valves, flush brakes, and of course do my tranny then. I'm still thinking on the 4.23 but will probably end up doing it. I just want to give someone back to them for covering me on this catastrophic circumstance.
Well I'm leaning toward valves, flush brakes, and of course do my tranny then. I'm still thinking on the 4.23 but will probably end up doing it. I just want to give someone back to them for covering me on this catastrophic circumstance.
That is fantastic service! I'm tempted to drive from Phoenix just to get some work done.
Wow, I am very impressed by their customer service and willingness to step uo and do the right thing. I wish all dealerships were that way. What a great story. it kind of restores my faith in dealershios, let alone people. I also want to acknowledge your willingness to have additional "pay" work while your car is there being repaired as a way to say thank you. I am sure they appreciate that. Aside from that I would definitely write the owner of the dealership with a copy to the service manager, a nice letter attesting to your great experience. Those letters go a long way.
Congratulations on a great resolution to a potentially terrible problem.
Cairo
Congratulations on a great resolution to a potentially terrible problem.
Cairo
You lucky @#$%&*, Doug.dnyhof said:Timing belt and water pump are four years out yet. Already have a lightweight flywheel with Dali Clutch (once that goes it I'm going via some other vendor of course if you've seen my other rants and raves) and the short gears. John said the 4.23 would be good since I have 18s on the rear wheels so I'm kinda leaning that way. He also told me I have the modded lsd but I have no records of that so I've got to talk to Jeff B. on that. Sounded like AofB just does that stuff automatically when they're in the tranny doing any work for someone who is going to track their car, i dunno.
Well I'm leaning toward valves, flush brakes, and of course do my tranny then. I'm still thinking on the 4.23 but will probably end up doing it. I just want to give someone back to them for covering me on this catastrophic circumstance.
I wish I had your luck when my snap-ring broke. John Is THE man!
I am very, very happy for you. You and I talked for weeks before finally deciding on #3018! Yes, go for the 4.23, ABSOLUTELY!!!! Call Chris Willson now, buddy!
Steve
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When was the trans case replaced? How many miles since then?
It is amazing a dealer would cover you on this if it has been a while. While the snap ring has a low failure rate on transmissions out of the "snap ring range", it is a stressed part of the transmission and snap rings can and do fail like any other stressed mechanical item.
What I am saying is that it is entirely possible the trans case was replaced and everything was perfect and now X number of miles later it has failed anyway, simply because sometimes mecahnical parts just fail.
In short : You are extremely lucky to be dealing with AoB, to say the least!
As Nick said valve adjust is from the top. If you want to do stuff you can pay for while at the same time taking advantage of the fact that they are giving you the labor to remove the transmission, anything related to your transmission or clutch are good candidates. I'd also suggest replacing the coolant hoses if yours are still original.
It is amazing a dealer would cover you on this if it has been a while. While the snap ring has a low failure rate on transmissions out of the "snap ring range", it is a stressed part of the transmission and snap rings can and do fail like any other stressed mechanical item.
What I am saying is that it is entirely possible the trans case was replaced and everything was perfect and now X number of miles later it has failed anyway, simply because sometimes mecahnical parts just fail.
In short : You are extremely lucky to be dealing with AoB, to say the least!
As Nick said valve adjust is from the top. If you want to do stuff you can pay for while at the same time taking advantage of the fact that they are giving you the labor to remove the transmission, anything related to your transmission or clutch are good candidates. I'd also suggest replacing the coolant hoses if yours are still original.
It's kinda a questionable situation that this is being covered. When the previous owner had it in to do the clutch and short gears he knew it was in range and said to change the half cases. When they got into it, they realized that the half cases were not original for some reason, but they could not verify for sure that they were replaced as the Acura database went back only five years. This was done around 33,000 miles I think and I'm at 48,000 or so. Theoretically it could have been done, just back in 1992, no one knew as this was in the hands of the third owner. John's reason for covering me was because AoB made the call to not do it and just keep an eye on it, rather than be completely sure that it was done by just doing it.
Believe me, I'm very thankful, which is why I'm trying to go out of my way to have some items done that they can bill me for. As of now, I'm putting in the 4.23 gear, flushing my brakes, changing the oil pan gasket, plus anything else I can think of from now until july 14 when i'm going there. Coolant hoses were already done and the clutch and flywheel are only two or three years old with less than 20,000 miles on them.
The other thing I want to point out was I in no way asked AoB to do this for me, I called John just looking for some guidance and information on my half cases since the previous owner wasn't sure and he recommended doing this. I expected him to say have my local dealer take the tranny out, ship it to them for rebuilding and ship back to my local for the install, but he went one farther than that, huh? :-D Also, I think one reason was because the previous owner did so much business with them and worked with him at some track events, so they wanted to maybe take care of the car more than me?
Believe me, I'm very thankful, which is why I'm trying to go out of my way to have some items done that they can bill me for. As of now, I'm putting in the 4.23 gear, flushing my brakes, changing the oil pan gasket, plus anything else I can think of from now until july 14 when i'm going there. Coolant hoses were already done and the clutch and flywheel are only two or three years old with less than 20,000 miles on them.
The other thing I want to point out was I in no way asked AoB to do this for me, I called John just looking for some guidance and information on my half cases since the previous owner wasn't sure and he recommended doing this. I expected him to say have my local dealer take the tranny out, ship it to them for rebuilding and ship back to my local for the install, but he went one farther than that, huh? :-D Also, I think one reason was because the previous owner did so much business with them and worked with him at some track events, so they wanted to maybe take care of the car more than me?
WOOOOOOOOOOOHHOOOOOOOOOOOOOOOOOOO!!!!!!!!!!!!!!
I just got back from AoB where John Vasos took incredible care of me via fixing my tranny under warranty. The car is running better than ever now. I even noticed a softer clutch feel as well???? What's that from? Tightening it?
I can't say enough good things about AofB, John and Bill the service tech who rebuilt my tranny in about a day and got us back to the Lakeshore express ferry with one hour to spare!! When I came in earlier in the day to see how things were progressing John was helping Bill under the car in his dress cloths! Now that's service! I'm planning on additional trips there for was much major service I can swing their way. It's worth the $200 ferry fee in my book considering the service, and even the piece of mind that it was done right.
p.s. The I think the 4.23 I had put in is working out well too. Haven't had time to really put it through it's paces but I'm sure it'll be fun.
I just got back from AoB where John Vasos took incredible care of me via fixing my tranny under warranty. The car is running better than ever now. I even noticed a softer clutch feel as well???? What's that from? Tightening it?
I can't say enough good things about AofB, John and Bill the service tech who rebuilt my tranny in about a day and got us back to the Lakeshore express ferry with one hour to spare!! When I came in earlier in the day to see how things were progressing John was helping Bill under the car in his dress cloths! Now that's service! I'm planning on additional trips there for was much major service I can swing their way. It's worth the $200 ferry fee in my book considering the service, and even the piece of mind that it was done right.
p.s. The I think the 4.23 I had put in is working out well too. Haven't had time to really put it through it's paces but I'm sure it'll be fun.
