I feel your pain. A few months ago, I prepaid to the CTSC group buy, paid thousands in advance.. not one or two, or three thousand.. but lots, on credit that I was paying finance charges. I was promised the CTSC would arrive in a month.. well the month goes by, no supercharger. Then I find out the supply is low.. oh well I'll have to wait my turn.. well I kept following the group buy thread and noticed other people that ordered after me were starting to get theres... (this was after 2 months of my initial promise date). I was feeling like you... I had to get to the bottom of it all. Luckily there was a little mix up and the vender I purchased from quickly fixed it with great custumer service.. EB should have at least provided some type of customer support to a customer who paid over $600.00 and got nothing. It's not the fact that its a game console. Its the principal of poor business practice of EB games... thats why I never shop there.. and btw, they are overpriced too.