I would guess that at least 90 percent of the reason that so many NSX folks are happy to take their cars to Acura of Brookfield - including owners in the Chicago area, a hundred miles away (despite a couple of other dealers experienced in NSX service who are located much closer) - is due to their satisfaction with the Service and Parts Director there, John Vasos. Maybe even more like 100 percent.OPCX said:
I'm not making any assumptions however, I doubt this is a case of abuse. One would think investing almost $100k would buy a degree of Manufacture support.nsxtasy said:The following post sounds as though he indeed may have abused his NSX:
A bad downshift can not only cause unusually rapid clutch wear; it can even destroy the engine (a "money shift", i.e. overrevving to exceed redline). A bad downshift is abuse by anyone's definition.
However, unlike others here, I would not jump to the conclusion that the clutch is worn, or is not worn, until the transmission is opened. Maybe the clutch is not worn and there is another explanation that will mean that the warranty will cover it. But if the clutch is worn, it is not covered under Acura's warranty. They may or may not cover the repair anyway, as a goodwill adjustment, but the warranty explicitly excludes coverage of clutch wear, as well as problems resulting from abuse (which, in this case, may turn out to be the same thing).
In any case, once they open the transmission, they should be able to see whether or not the clutch is worn, or whether there is evidence of any other problem. It may be that the problem is totally unrelated to the bad downshifts. Or, they may decide to cover it anyway, as goodwill. We won't know until the dealer opens it up. Until then, it's all idle speculation anyway.
Exactly
That's baloney, pure and simple. You cannot predict whether or not they will cover it. You don't even know what the problem is yet. Until the transmission is opened, none of us do!
It amazes me how some people want to jump to conclusions (and even start talking about lawyers!) before we even know all the facts...
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Any news?OPCX said:
Not true. Check the topic again, and you will find that we are NOT discussing warranty issues concerning track driving OR racing. There has been no mention whatsoever of racing - "Use of the vehicle in competition or racing events" - which is explicitly excluded in the warranty. The only reference to track driving was when I mentioned it as an explanation for wearing through the brake pads in less than 4K miles. What I said would have been equally applicable had I worn through the brake pads in 4K miles without any track driving. The warranty explicitly excludes certain parts, including brake pads and clutches, for replacement from wear. Regardless of where the car was driven, they're excluded. (They could still be replaced as goodwill rather than warranty coverage, though, although such decisions are at Acura's discretion.)newby said:
ANYTIME said:
Larry Bastanza said:
newby said:
Labor: To open up the transmission and install the main shaft and put it all back together.NetViper said:
Ojas said:
, if the reason is merely a clutch replacement.
peiserg said:i do recall a letter to "Click n Clack" regarding shortest life ever on new clutch... a father taught his daughter to drive a stick, and let her drive his brand new, less than 100 mile VW in the school parking lot all day with him at work... 38 miles later (totalling 138 miles on the clock) she pronounced herself proficient, but also mentioned the car wont drive, it only revs...
item was not covered, as the clutch was totally worn out... amazing!
