Everyone
While I agree with many of the opinions, I also think that when a salesperson makes a written commitment/obligation, they should stick to it. It's called honesty. I've been in sales for many decades and live by that rule. I guess I expected the same from Prestman. Caviat Emptor!
No more on this topic. Let's move on.
so you expected the same people who hide stuff about the car from you to be honest. ok...