I see Larry beat me to the post, anyway here is my feedback.
Ken and others, I just called Niello Acura to get the story as I too was caught off guard with your post.
Mike Svilarich is no longer the sales manager at Niello; he has left Niello Acura. Chuck Towe, who was in the service department and quite knowledgable about NSXs, is the new parts manager. I talked to Chuck, he gave a few heads up but kept the door open to reconsider. Larry, you must have called after I talked to Chuck as he did not mention your call. But I did share with him the discounts of the other dealers.
1) Their wholesale pricing to all other mechanics is 20% off list price so he was trying to institute a consistent pricing system. Please be aware that there are many "list" prices; we are using Acura's list price not an artificially inflated list price - we had this discussion years ago when we secured the 30% off.
2) As you all know, Niello's 30% off was the deepest discount, and often they
did toss in free shipping when the purchase dollar was high enough or it was a repeat customer with good volume of business. The latter has not changed.
3) However such discount pricing is based on certain volume. Chuck has noted that the volume has decreased but he is going to do further analyses per my request to compare the volume of business over the last 3 years with this current year. Given the addition of many other dealers offering discounts, it is not surprising for Niello to do a cost benefit analysis and decide 20% (now per Larry 25%) will generate the same revenue with less voulme. As I have noted in the past on these forums, having more vendors is great but it has other effects too. It dilutes the business of the one that has consistently given the deepest discounts (much like Goodson Acura in the past), and supported our local chapter as well as NSXPO 2003 (the latter to the tune of $10,000 check to be used at our discretion).
Given the two phone calls and their reaction, I suggest you flood Chuck with your interests and willingness to buy more if he keeps the discount at 30%; having said this, money talks louder than promises .........
HTH. I will post more if I have additional info.
Hrant