My "Not a build, but a repair" thread - 1991 NSX @ Daisy Auto
Hi all,
I'm sending my car to Ben at Daisy Auto for some repairs and maintenance. Since he is in Maryland and I am in Michigan, I thought I'd start a thread to let people see the repairs and upgrades.
The first part of the story is hilarious (or sad) and 100% real. It involves getting the car transported to Ben (because of the state of the car I didn't want to drive it to Maryland).
Here is the story on the NSX transport (fun stuff!):
I got a call at about 6:30pm on Wednesday saying they would pick up the car on Thursday morning before noon. So I had to cancel a doctor’s appointment and get to the bank early (because payment is due in cash or money order at time of pick up).
Well, as some of you may know, he didn’t make the noon pick up time. In fact, I was able to attend my niece's confirmation mass (at 7:00PM!). We then went to dinner and then went home. Still no call. I get a call about 10:20 PM! He said he is “on his way” and is “only” about 67 miles away! He showed up at 12:30AM! (“only” 12.5 hours later than his latest estimate!). The first thing he did was erase my mailbox – snapped it right off the post. Then he couldn’t get his ramps set up for 40 minutes! (Did I mention that this is in my residential neighborhood at 1:10AM?).
Finally he got the ramps set up. I said “there is no way my car is going to make it up those ramps”. He said “sure it will – its that car, right?” (pointing to my Civic in the driveway - duh.). I said “No, it is most definitely NOT that car” (I had sent pictures of the car and texted him the make and model). He said he had some wood that would help ease the transition onto the metal ramps. Then I pulled the NSX out of the garage and into the street. He got into it and tried to drive it onto the ramps (slowly, with me supervising). The wood folded the front spoiler under before the wheels ever touched the wood/ramps. He said “I think we can make it”. I said “there’s no way we are even going to try! You are causing damage before the wheels even touch the ramp!”. (Fortunately, the spoiler is rubberized plastic and reset itself to the normal shape as soon as he backed the car up).
He said that that was the best he could do. He said I may have to go to an enclosed trailer like they do with those "fancy cars" ~ Corvettes and Camaros! (Camaros???). I told him the car he was sitting in was worth more than any Vette or Camaro. He said “It is?” I told him a new one cost around $100,000.00. He looked at me like I was nuts. We cancelled our transaction and he gave me $80.00 towards the repair of the mailbox.
So……after all that, I have a broken mailbox and an NSX still in my garage!
I called the shipping company the next morning, told them I was upset and angry, explained all of the trouble, and asked what could be done. They said an enclosed trailer could be used and the cost would be $XXX. They said they could do it for $XXX-$20.00 because of the trouble I went through. I told them that probably wasn’t good enough and told the guy on the phone to talk to his manager and see if he could do a better price, as I was leaning towards going with Reliable Transportation, even though they are more expensive.
Sorry also about all of the exclamation marks (!). But the whole situation was rather ridiculous. Something about standing outside in single digit temperature at 1:30 in the morning watching my car and yard being abused made me a little cranky.
Update as of 02/01/12:
Reliable transportation came today and was everything that the other driver was not. Brought a liftgate truck. They were on time, friendly, professional, and competant. The truck/diver they sent usually does show cars and manufacturer's concept cars. They were on their way to the Washington DC car show. They promised my car would be on the top level of the enclosed transport so that no fluids would leak on it - but they cover all cars in plastic in any case. Below is a picture of them loading the car:
Hi all,
I'm sending my car to Ben at Daisy Auto for some repairs and maintenance. Since he is in Maryland and I am in Michigan, I thought I'd start a thread to let people see the repairs and upgrades.
The first part of the story is hilarious (or sad) and 100% real. It involves getting the car transported to Ben (because of the state of the car I didn't want to drive it to Maryland).
Here is the story on the NSX transport (fun stuff!):
I got a call at about 6:30pm on Wednesday saying they would pick up the car on Thursday morning before noon. So I had to cancel a doctor’s appointment and get to the bank early (because payment is due in cash or money order at time of pick up).
Well, as some of you may know, he didn’t make the noon pick up time. In fact, I was able to attend my niece's confirmation mass (at 7:00PM!). We then went to dinner and then went home. Still no call. I get a call about 10:20 PM! He said he is “on his way” and is “only” about 67 miles away! He showed up at 12:30AM! (“only” 12.5 hours later than his latest estimate!). The first thing he did was erase my mailbox – snapped it right off the post. Then he couldn’t get his ramps set up for 40 minutes! (Did I mention that this is in my residential neighborhood at 1:10AM?).
Finally he got the ramps set up. I said “there is no way my car is going to make it up those ramps”. He said “sure it will – its that car, right?” (pointing to my Civic in the driveway - duh.). I said “No, it is most definitely NOT that car” (I had sent pictures of the car and texted him the make and model). He said he had some wood that would help ease the transition onto the metal ramps. Then I pulled the NSX out of the garage and into the street. He got into it and tried to drive it onto the ramps (slowly, with me supervising). The wood folded the front spoiler under before the wheels ever touched the wood/ramps. He said “I think we can make it”. I said “there’s no way we are even going to try! You are causing damage before the wheels even touch the ramp!”. (Fortunately, the spoiler is rubberized plastic and reset itself to the normal shape as soon as he backed the car up).
He said that that was the best he could do. He said I may have to go to an enclosed trailer like they do with those "fancy cars" ~ Corvettes and Camaros! (Camaros???). I told him the car he was sitting in was worth more than any Vette or Camaro. He said “It is?” I told him a new one cost around $100,000.00. He looked at me like I was nuts. We cancelled our transaction and he gave me $80.00 towards the repair of the mailbox.
So……after all that, I have a broken mailbox and an NSX still in my garage!
I called the shipping company the next morning, told them I was upset and angry, explained all of the trouble, and asked what could be done. They said an enclosed trailer could be used and the cost would be $XXX. They said they could do it for $XXX-$20.00 because of the trouble I went through. I told them that probably wasn’t good enough and told the guy on the phone to talk to his manager and see if he could do a better price, as I was leaning towards going with Reliable Transportation, even though they are more expensive.
Sorry also about all of the exclamation marks (!). But the whole situation was rather ridiculous. Something about standing outside in single digit temperature at 1:30 in the morning watching my car and yard being abused made me a little cranky.
Update as of 02/01/12:
Reliable transportation came today and was everything that the other driver was not. Brought a liftgate truck. They were on time, friendly, professional, and competant. The truck/diver they sent usually does show cars and manufacturer's concept cars. They were on their way to the Washington DC car show. They promised my car would be on the top level of the enclosed transport so that no fluids would leak on it - but they cover all cars in plastic in any case. Below is a picture of them loading the car:
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