Since performing my PPI and servicing my NSX numerous times, it is time to post my appreciation for this excellent dealership and service manager.
Many already know about Jon Martin and his experience, knowledge, and interest in NSXs. I feel fortunate to have purchased my NSX in the very city Cerritos Acura and Jon Martin resides. Attached is a letter I wrote along with a gift I plan on giving Jon today when I pick-up my NSX...
To: Jon Martin and the service staff at Cerritos Acura
Dear Jon,
There are a few simple but satisfying things in life some of us will be fortunate to experience. They include having a good doctor, a good dentist, and finding a competent plumber who doesn’t overcharge you and even does some work at no charge because you are a good customer. For a car enthusiast, having confidence in where you take your car to be serviced and doing business with a pleasant and knowledgeable service manager and mechanic rates towards the top of this list. Your solid reputation in the NSX community gave me full confidence to continue to bring my NSX to Cerritos Acura without hesitation.
I am a particular individual and also interested in expanding my knowledge on just about everything. This tendency leads me to question things that most won’t bother doing. While I have shared my opinions freely with you and your staff, it does not imply any loss of confidence or lack of appreciation of those extra things you have done. I do not expect extra treatment, but it is always appreciated.
Sincerely,
Steve “YellowHaze”
Many already know about Jon Martin and his experience, knowledge, and interest in NSXs. I feel fortunate to have purchased my NSX in the very city Cerritos Acura and Jon Martin resides. Attached is a letter I wrote along with a gift I plan on giving Jon today when I pick-up my NSX...
To: Jon Martin and the service staff at Cerritos Acura
Dear Jon,
There are a few simple but satisfying things in life some of us will be fortunate to experience. They include having a good doctor, a good dentist, and finding a competent plumber who doesn’t overcharge you and even does some work at no charge because you are a good customer. For a car enthusiast, having confidence in where you take your car to be serviced and doing business with a pleasant and knowledgeable service manager and mechanic rates towards the top of this list. Your solid reputation in the NSX community gave me full confidence to continue to bring my NSX to Cerritos Acura without hesitation.
I am a particular individual and also interested in expanding my knowledge on just about everything. This tendency leads me to question things that most won’t bother doing. While I have shared my opinions freely with you and your staff, it does not imply any loss of confidence or lack of appreciation of those extra things you have done. I do not expect extra treatment, but it is always appreciated.
Sincerely,
Steve “YellowHaze”