By way of an update.......I resolved the issue with the vendor (i.e. I got my refund). Unfortunately, now that the issue is behind us (i.e., the vendor and I), the vendor won't sell his products to me. Hey, it's a free market, so I suppose it's his choice not to do it. My view is that he screwed up, it's been resolved, he's got stuff I want to buy, so he should sell to me (and follow through with the sale). However, he's blocked (or pretended to anyway) block my e-mails. It's funny in a not particularly "ha ha" kind of way. I'll find another vendor..........