Acura dealers in ATL area with NSX trained tech? Cost of oil change?

[WeakestLink]

Any recommendations of an Atlanta area dealer with NSX trained tech(s)? And costs people have paid for oil changes?

My first call to service dept of local dealer:
Me: Do you have technicians trained on the current generation NSX?
Dealer: A what?
Me: NSX
Dealer: We only service Acuras here
Me: It is an Acura but I believe only certain dealers have NSX trained techs.
Dealer: What is the model again?
Me: NSX
Dealer: I've never heard of that before.
Me: You don't sell high volumes but it's definitely an Acura.
Dealer: I can have the service manager call you back. What is your name/number?

This was a week ago and I never heard back.

 

[leaguestr]

I encountered the same thing when I called the local dealer. I think I figured out they used an answering service to do the scheduling for service so the person on the phone didn’t know much. When I went there in person I found a lot more engagement from the service team. They were able to answer all the questions I had. Try making a trip over and see if you find the same result.


Sent from my iPhone using Tapatalk

 

[powdbyrice]

Use the "Find Retailer" feature on the nsx.acura.com site. It will give you specific names of NSX sales or service reps that you can speak to.

While it might not be 100% accurate, at least you have some names rather than talking to a receptionist.

 

[WeakestLink]

Good idea. Thanks for the suggestion.

 

[drmanny3]

The second part of your question. Cost of an oil change. It ranges from $275 up to $500 depending on who you ask. I recently paid $300. There are eight oil plugs to remove as well as the oil filter that comes out via the rear trunk. The oil is Honda 0-40 weight 8 quarts. The other thing I did was have the brake system flushed at $150.

 

[Eric Crowder]

I had my 2017 NSX served at Acura Carland in Duluth. They repaired an oil leak, which required engine out service. All under warranty. Also Did the fuel tank update at the same time. Took almost 3 weeks but the work was perfect and they were very professional. The techs let me come in a couple times and inspect everything all taken apart. I did get an oil change and a full coolant flush as part of the repair, but normally I do my own oil change and fuel replacements. They had to replace a cracked or defective part in the external dry sump oil pump, which meant getting into all the chain covers and removing the oil pump from the engine.

 

[drmanny3]

I had my 2017 NSX served at Acura Carland in Duluth. They repaired an oil leak, which required engine out service. All under warranty. Also Did the fuel tank update at the same time. Took almost 3 weeks but the work was perfect and they were very professional. The techs let me come in a couple times and inspect everything all taken apart. I did get an oil change and a full coolant flush as part of the repair, but normally I do my own oil change and fuel replacements. They had to replace a cracked or defective part in the external dry sump oil pump, which meant getting into all the chain covers and removing the oil pump from the engine.

Wow that was an extensive repair. Did you take any pics of the process that you can share?

 

[WeakestLink]

A few years ago, I took in a 4Runner with 500 miles for a free oil change. Within 5 minutes of handing over my key (and while standing in line waiting to check in with the service advisor), someone already determined that I needed an alignment.

So I guess I shouldn't been surprised when I brought in the NSX for an oil change with 2500 miles that the dealer also recommended an alignment. Although I'm skeptical, it's possible. A few questions:

1. Are the wheels on the NSX intentionally tilted such that it would render a "fail" in a standard alignment check?
2. Is an alignment for an NSX more complicated than any other vehicle? Dealer charges $300 and local tire shop charges <$100.
3. If 1&2 are both "no", would you risk taking the NSX to an independent shop or just pay the $300?

TIA.

 

[drmanny3]

First, the alignment on the NSX is much more complicated than a typical car. There is a sequence that must be followed that requires front and rear adjustments made in a specific way. $300 is probably a fair price to pay. With my 2001 NSX I had a regular shop perform my alignment at around $100. The new NSX is a car that I would recommend a trained specialist work on. As for whether you need an alignment. Are your tires wearing badly? My 2017 was lowered about an inch and then brought back to stock. The tires continued to wear well. The rears were replaced at 5000 miles with even wear. The fronts could have gone another 5000 miles easily. I replaced front and back. So take a look. Share some pics. At 2500 miles if your tires are exhibiting bad wear I would have that fixed.

 

[WeakestLink]

I posted the tire tread readings and, while they're not perfectly even, the wear doesn't appear to be significantly uneven.

 

[drmanny3]

Sorry I was using my phone and missed the detail. Looking at your tire measurements suggests that perhaps the tires are a few lbs over on the front and generally good on the rears. I would rub your hands over the inside tread in both direction. Do the same on the outside tread. Feel for a rough feeling going one way versus the other. That is indicative of toe being out of adjustment. . Do the same for the rear tires. Also camber probably is not that bad. If it is out you would expect about a third of the width would be reduced on either the inside or outside. I might wait until you get new tires and then consider the alignment Also have your driving habits changed much? Are these the original tires? Are you the original owner? Thus far my experience has been that the alignment is forgiving.

 

[docjohn]

some dealerships have a "fast" clip on the wheel system to determine a crude alignment in order to help the owner somewhat..but also to generate some extra alignment income..what are your cold tire pressures?

 

[WeakestLink]

Tire pressure set to recommended levels. Does the tire wear shown in the measurements appear abnormal? Max variance per tire is 1/32.

 

[docjohn]

your tread depth in the rear shows more center wear...meaning you may have too much pressure.Wear patterns have to be correlated with what kind of driving/pressure/alignment.

 

[drmanny3]

By the no on number 1
yes on number 2
and yes pay the $300. Ask them for a discount Since you are getting an oil change. The only other maintenance item I had taken care of was a brake fluid flush. However that is a time/mileage thing. They charged me $150 for that and either $300 or $275 for the oil change.

no I don’t think your measurements of tire tread thickness seem that bad. Besides it is not a very exact science measuring dread depth. A lot has to do with technique.

 

[WeakestLink]

Thanks for the input. Since the alignment is more complicated in the NSX, I'll just take it to the dealer again.

Btw, they charged $426 for the oil change. Another dealer quoted the same amount.

Thanks again.

 

[drmanny3]

I have heard that price from others as well. In my mind I want them to take their time and do it right. So paying a bit now will ensure that everything is done properly in most instances. And also that builds up good will should you need something in the future.

 

[docjohn]

just had my 96 aligned dealer charge 100.65$.....