I had an appointment yesterday with one of my customers, so I parked my car on the street by a meter and along the sidewalk. Later when I came back out to my car, I see this old lady that had walked up and put her shopping bags on my hood. Now let me just say that this lady was about 70 years old, so I wasn't about to go up and start yelling at her, but I was fuming inside. As politely as I could, I asked if I could help her. As she turned towards me, I could see one of the bags starting to slide down the hood. She said that she was just trying to get a better handle on the bags and set them down for a second, apparently thinking my hood was just as fine of a place as any. I try to show respect for all people especially my elders, but I just couldn't understand why someone would think that was acceptable. I picked up the bags off my hood and gave them to her and she went on her way. As she was walking away, I looked down at my car and saw several small scratches and one good sized scratch down the hood. (must have been the sliding bag) Part of me really wanted to let her know what she had done, but I thought what good would it do to ruin the day of two people. I spent some time on it with swirl remover and didn't have much luck yet, but will keep working on it. Don't know how else I could have handled it, but wondered if anyone had ever experienced the same and/or what you would have done. Just thought that I would vent because some people just don't have a clue!!