- Joined
- 7 February 2001
- Messages
- 1,452
I believe I might have caught the worlds dumbest shoplifter in my store this week. Here's what happenedsorry, a little long)
9:15am customer comes in wanting to purchase new front speakers and have them installed. Salesman shows him a set that he likes and the customer purchases them. We pull the car into the bay and start the install.
While his car is being worked on the salesman shows him an amplifier that would go well with the speakers. Customers looks at various things in the store and then sits down in the waiting area. 10 minutes later the guy comes out of the waiting area and pics up the box with the amp in it and carries it and the 8ga amp kit into the waiting room to "look at it". A few minutes later, he brings the amp box back out and puts it in the stack of others. He then walks outside with his backpack for a few minutes and comes back in with the story" My friend just stopped by and sold me this amp he isnt using and he had an amp kit too".
At this point its obvious what has happened, but we go along with it and take the amp/kit and charge him for the installation. He pays.
I then proceed to the box that he had in the waiting area(its empty of course) and confront him with the fact that the box has matching serial #'s with the amp and the serial # is in our cpu and the amp has never been purchased. With a stone look on his face he exclaims" You mean my buddy sold me a stolen amp! Lemme use your phone, I'm gonna call him and have him come down here so you can arrest him." He picks up the phone and has a fake conversation with a dial tone, hangs up and says" he's on his way down now". At this time I inform him that there are 14 cameras in my store and I have watched exactly how he took the amp in his backpack and threw the wrapping and paperwork in the trash. He admits that he stole it and I inform him that he now has two choices, Buy the amp at full retail with the 8gakit and pay for it to be installed again or I call the police. He pays, $539 more.
I assume that all has returned to normal and I go back to my work in my office. About 20 minutes later the salesman comes to me and says, you're never going to believe this, but I think the guy is trying to steal a pair of speakers now. I look at the monitor and sure enough he is opening his backpack with his feet and trying to slide a pair of 6.5" speakers in. I let him do it then call the police. While we are waiting on the police to show I ask him to sign a admission of theft from the earlier incident, he does telling me that he doesnt know what he was thinking earlier and that he's never done anything like that before. Shortly there after the police show up and make him remove the speakers from the bag. I give the statement, print the pics from the camera and off he goes to jail. We finished his car and parked it out front with the keys in it, per his request. The speakers he was trying to steal were $49, he had $265 in his backpack??
WHAT ARE PEOPLE LIKE THIS THINKING?? I told him I have cameras and I have 3 people on the sales floor and he had more than enough money to buy the stuff. WHAT A DUMBASS!!
The best part was when he tried to use his 10% off coupon!
9:15am customer comes in wanting to purchase new front speakers and have them installed. Salesman shows him a set that he likes and the customer purchases them. We pull the car into the bay and start the install.
While his car is being worked on the salesman shows him an amplifier that would go well with the speakers. Customers looks at various things in the store and then sits down in the waiting area. 10 minutes later the guy comes out of the waiting area and pics up the box with the amp in it and carries it and the 8ga amp kit into the waiting room to "look at it". A few minutes later, he brings the amp box back out and puts it in the stack of others. He then walks outside with his backpack for a few minutes and comes back in with the story" My friend just stopped by and sold me this amp he isnt using and he had an amp kit too".
At this point its obvious what has happened, but we go along with it and take the amp/kit and charge him for the installation. He pays.
I then proceed to the box that he had in the waiting area(its empty of course) and confront him with the fact that the box has matching serial #'s with the amp and the serial # is in our cpu and the amp has never been purchased. With a stone look on his face he exclaims" You mean my buddy sold me a stolen amp! Lemme use your phone, I'm gonna call him and have him come down here so you can arrest him." He picks up the phone and has a fake conversation with a dial tone, hangs up and says" he's on his way down now". At this time I inform him that there are 14 cameras in my store and I have watched exactly how he took the amp in his backpack and threw the wrapping and paperwork in the trash. He admits that he stole it and I inform him that he now has two choices, Buy the amp at full retail with the 8gakit and pay for it to be installed again or I call the police. He pays, $539 more.
I assume that all has returned to normal and I go back to my work in my office. About 20 minutes later the salesman comes to me and says, you're never going to believe this, but I think the guy is trying to steal a pair of speakers now. I look at the monitor and sure enough he is opening his backpack with his feet and trying to slide a pair of 6.5" speakers in. I let him do it then call the police. While we are waiting on the police to show I ask him to sign a admission of theft from the earlier incident, he does telling me that he doesnt know what he was thinking earlier and that he's never done anything like that before. Shortly there after the police show up and make him remove the speakers from the bag. I give the statement, print the pics from the camera and off he goes to jail. We finished his car and parked it out front with the keys in it, per his request. The speakers he was trying to steal were $49, he had $265 in his backpack??
WHAT ARE PEOPLE LIKE THIS THINKING?? I told him I have cameras and I have 3 people on the sales floor and he had more than enough money to buy the stuff. WHAT A DUMBASS!!
The best part was when he tried to use his 10% off coupon!