After deciding to purchase a supercharger, I saw Jim's ad on the parts for sale section. After working out payment details, the supercharger was immediately on its way to the dealership I had specified.
Jim did not end interaction there, but he also went out of his way to ensure that my project turned out the way it needed to. He regularly contacted me whenever I had any questions about my install, and he even went as far as to walk my NSX technician step by step through portions of the install to ensure it was done correctly. My upgrade did not simply consist of dropping in the supercharger, it also involved swapping the motor from 3.0 to 3.2L and all the issues I might encounter with this complex install were well addressed by Jim.
Jim was always available for help when needed, and even called to reach me at times to check in on the progress of the work on my car when I hadn't needed anything.
In summary, Jim was not simply trying to sell a product, he also went above and beyond what is expected to make sure that the product he sold to me: 1. actually got to me 2. was being installed properly 3. was actually installed properly.
He even called afterwards to see how my car felt after it was done, and believe me, the final product was amazing. This install would have been much more expensive and/or time consuming without Jim's help and I truly appreciate the personal approach Jim has taken to ensure the quality of his product, instead of taking the mindset to sell a product to a person and end the transaction right there.
Thanks Jim, and I'm looking forward to doing more business with you in the future should our paths happen to cross once again.
-Daniel
Jim did not end interaction there, but he also went out of his way to ensure that my project turned out the way it needed to. He regularly contacted me whenever I had any questions about my install, and he even went as far as to walk my NSX technician step by step through portions of the install to ensure it was done correctly. My upgrade did not simply consist of dropping in the supercharger, it also involved swapping the motor from 3.0 to 3.2L and all the issues I might encounter with this complex install were well addressed by Jim.
Jim was always available for help when needed, and even called to reach me at times to check in on the progress of the work on my car when I hadn't needed anything.
In summary, Jim was not simply trying to sell a product, he also went above and beyond what is expected to make sure that the product he sold to me: 1. actually got to me 2. was being installed properly 3. was actually installed properly.
He even called afterwards to see how my car felt after it was done, and believe me, the final product was amazing. This install would have been much more expensive and/or time consuming without Jim's help and I truly appreciate the personal approach Jim has taken to ensure the quality of his product, instead of taking the mindset to sell a product to a person and end the transaction right there.
Thanks Jim, and I'm looking forward to doing more business with you in the future should our paths happen to cross once again.
-Daniel