Many have reported bad experiences with dealerships across the country in general, and I certaintly went in with a bit of hesitation to my local dealership. Fortunately, I was pleasantly surprised that the bias did not hold true in this particular case..
Although initially I was going to purchase from oemacuraparts.com, I decided to give Acura of Bellevue a shot since I had some odd n' ends parts to purchase, and which returns would be a pain if I got a part wrong. My experience with Charlie Perez was very good. He was professional, reasonably knowledgable and patient with some of my 'John Kerry' moments on parts. He wrote down specific estimates for when each part would arrive, not just when "everything will have arrived” (as I have experienced in the past with other vendors) . When individual parts came in, he called me immediately and notified me of their arrival. Although he didn't match the cost on all parts to oemacuraparts.com, he got close on a lot of them. I still paid more, but I think I got a better value overall.
I recommend Charlie Perez and Acura of Bellevue and look forward to good experiences with them in the future. the coffee, fruit, bagels and donuts make it worth giving them a shot at least, trust me .
Although initially I was going to purchase from oemacuraparts.com, I decided to give Acura of Bellevue a shot since I had some odd n' ends parts to purchase, and which returns would be a pain if I got a part wrong. My experience with Charlie Perez was very good. He was professional, reasonably knowledgable and patient with some of my 'John Kerry' moments on parts. He wrote down specific estimates for when each part would arrive, not just when "everything will have arrived” (as I have experienced in the past with other vendors) . When individual parts came in, he called me immediately and notified me of their arrival. Although he didn't match the cost on all parts to oemacuraparts.com, he got close on a lot of them. I still paid more, but I think I got a better value overall.
I recommend Charlie Perez and Acura of Bellevue and look forward to good experiences with them in the future. the coffee, fruit, bagels and donuts make it worth giving them a shot at least, trust me .
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