I use eBay with great success for the most part (both as a buyer and a seller). 100% satifaction as a buyer, and 99% satisfaction as a seller.
My advice as a buyer: read the description carefully, and between the lines. Do not assume anything. If it does not say in the description, it is not included. Buy from sellers with a minimum of 99% feedback rating when possible. Do your home work and check the retail price of what you are buying/bidding. I see too many bidder bidding over the retail price on certain items.
My advice as a seller, be honest about your auction listing. Always ship within 24 hours of payment. list bidder eligibility (I do not ship to Italy), warranty, reply to question asap, email tracking number upon shipment (buyer really like shipment status), and also answer questions after the sale. That's how get return customers, and customers who want to buy in larger quantities direct. Looking to give up my day job.:wink:
PM me if you need more specific info on how to eBay.