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Was this done by the dealer who did the belt replacement, or someone else?

Someone else!

Do you know how they "loosened" the belt? How long (minutes or hours) did it take? He said it would only take 2 hours.


My WAG is they didn't follow the one final tightening step in the manual that after initial installation and tightening has you rotate the engine to a certain set of marks, then loosen and retighten the self-tensioning pulley again. (See the FAQ on timing belt rpelacment for all the gory details) Because that bolt protrudes through the timing belt cover, that can be done without going through the lengthy process of removing the covers again (many hours). If that's what they did, it might be that the belt was actually a little loose and they completed the final tightening step - more than a little bit out of sequence. Probably. Still, they are good people that stand behind their work so I knew the problem would be rectified. Thanks for all your input Frank!


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