• Protip: Profile posts are public! Use Conversations to message other members privately. Everyone can see the content of a profile post.

Dishonest member/seller - I got burned.

Status
Not open for further replies.
Joined
13 February 2000
Messages
3,127
Location
Austin, Texas
I just wanted to make all the honest buyers/sellers out there aware of a problem I had in a transaction with Brett Shank (member id is: SNDSOUL).

Long-story-short
I agreed to purchase an NSX instrument cluster from seller. I received cluster without odometer from seller. Seller claims he never said odometer was included. I say (correctly) odometer is part of the cluster (happened to be the only part I needed). The seller is unwilling to work-out a reasonable resolution claiming " bought it and it's [mine] now".

Slightly longer story
I bought a cluster to get an odometer to replace my broken one. I needed to replace an broken odometer. Brett made a post on NSXPrime here. In this post he stated he had a cluster but needles missing.

This was fine with me, since I just needed the odometer. I knew of him from all the pics of his car and his regular posts on this site. I so sent him an email with an offer of $100 for the cluster.

He verified the only thing wrong with the cluster was the missing needles (QUOTE: ...they just need the needles put back in.) After several emails, he requested $110 ($10 for shipping), I paid him via paypal. After several weeks (and several requests for my address, which he kept "misplacing"), I received an cluster WITH NEEDLES but WITHOUT ODOMETER. It's been back and forth since then. Other than filing a claim in small claims court, I figured he's scammed me.

I was willing to eat the shipping charges both ways and just get my $100 back. He offered to sell me an odometer for $50 additional dollars.

Why I think he's at fault, not me.
He claims first claims he's not at fault because he notified me via email of the missing odometer. Then he claims he is not at fault because he never said the cluster DID include have an odometer! That's like saying I have an NSX for sale and when the buyer finds out the engine are missing it's not my fault because I never said it had one. Come on. Odometer is part of the cluster, just like engine is part of the car. The bottom line is he never disclosed the missing odometer, even when I told him it was only the odometer I was interested ing.

My records
Anyway, full email dialog is in the post below (it's complete, that's why is so darn long).

Picture is here. Notice the box of needles, but missing odometer.

I'm sorry I had to resort to making this post, but I don't want anyone else to get burned. I have been buying and selling stuff online since '93 (before there was ebay, yahoo auctions, etc) and usually am careful to avoid problems like this. In fact, this is the first real problem I've had. I guess after nearly 10 years dealing online, I'm due. Huh?

I truely believe Brett is at fault for not disclosing the missing parts. I think I have also been reasonable by offering to send him is parts back at a net $0 cost to him.

Contact info (from the UPS label) is below:
Brett Shank
Sound Solutions
278-868-9993
2315 25th Avenue
Gulfport, MS 39501-4523

------------------
ojaspatel.com/nsx

EDIT (9/17): [I updated a sentence, to reflect the correct chronological order of the events that occured]

[This message has been edited by Ojas (edited 17 September 2002).]
 
Here's the dialog we've had to-date:
-----------------------------------

ORIGINAL POST ON NSXPrime.com:
URL is http://www.nsxprime.com/ubb/Forum19/HTML/000182.html

Topic: Wanted NSX Gauge Cluster.
Promaxmotorsports
Registered Member
Posts: 4
From: Alhambra CA USA
Registered: May 2002
posted 27 June 2002 00:18

Wanted NSX Gauge Cluster.

SNDSOUL
Registered Member
Posts: 197
From:
Registered: Feb 2001
posted 27 June 2002 19:26
I have one with broken needles. otherwise in great condition. make offer

MESSAGE 1:
-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Monday, July 01, 2002 3:43 PM
To: [email protected]
Cc: [email protected]
Subject: NSX Gauge Cluster


Hi SNDSOUL,

I saw your reply on NSXPrime. Is the gauge cluster still available? Odometer
and speedo works, just the tach and speedo needle are missing, right? I need a
cluster to replace my broken odometer. Will you take $100 + S/H?

Ojas

__________________________________________________
Do You Yahoo!?
Yahoo! - Official partner of 2002 FIFA World Cup http://fifaworldcup.yahoo.com

MESSAGE 2:
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Thursday, July 04, 2002 10:45 PM
To: [email protected]
Subject: Re: NSX Gauge Cluster


Yes, I still have the cluster. Yes the speedo and tach work, they just need the needles put back in and yes I will take $100 plus shipping. I can do Paypal or you can just send a check. Let me know which way you want to go. thanks--Brett

MESSAGE 3:
-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Sunday, July 07, 2002 5:34 PM
To: [email protected]
Cc: [email protected]
Subject: Re: NSX Gauge Cluster


Hi Brett,

I can do paypal. What's your paypal id, same as your email? Can you give me
the total (incl shipping to address below), then I will send you the funds via
paypal. Also, how many miles does the odometer show on it?

Thanks,
Ojas Patel
7214-B Dan Jean Drive
Austin, TX 78745

--- [email protected] wrote:
> Yes, I still have the cluster. Yes the speedo and tach work, they just need
> the needles put back in and yes I will take $100 plus shipping. I can do
> Paypal or you can just send a check. Let me know which way you want to go.
> thanks--Brett
>


__________________________________________________
Do You Yahoo!?
Sign up for SBC Yahoo! Dial - First Month Free http://sbc.yahoo.com

MESSAGE 4:
-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Saturday, July 20, 2002 12:20 AM
To: [email protected]
Subject: Re: NSX Gauge Cluster


Hi Brett,

I haven't heard from you since I replied a week or so ago - just wondering
what's up. Is the item still for sale? I still ready to buy, just tell me how
much to send you (please incl shipping charges to address below) and what your
PayPal ID is.

Thanks,
Ojas Patel

7214-B Dan Jean Drive
Austin, TX 78745
512-326-1233


--- [email protected] wrote:
> Yes, I still have the cluster. Yes the speedo and tach work, they just need
> the needles put back in and yes I will take $100 plus shipping. I can do
> Paypal or you can just send a check. Let me know which way you want to go.
> thanks--Brett
>


__________________________________________________
Do You Yahoo!?
Yahoo! Health - Feel better, live better http://health.yahoo.com


MESSAGE 5:
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Saturday, July 20, 2002 1:24 PM
To: [email protected]
Subject: GAUGES


BRETT SHANK ([email protected]) would like to be paid through PayPal.

------------------------------
Money Request Details
------------------------------

Amount: $110.00
Note: sorry I've been real busy lately and totally forgot.

PayPal makes it easy to send money by email to BRETT SHANK
([email protected]) from your PayPal account.

To view the details of this Money Request or to pay BRETT SHANK with
PayPal, just click on the following link or copy and paste it into
your web browser:

https://www.paypal.com/prq/id=zd0UwMWXa-nhW9pCG2biaFh62to.QIv8Rp1-OQ

Thank you for using PayPal!

The PayPal Team

----------------------------------------------------------------
PROTECT YOUR PASSWORD

NEVER give your password to anyone and ONLY log in at
https://www.paypal.com/. Protect yourself against fraudulent
websites by checking the URL/Address bar every time you log in.
----------------------------------------------------------------

MESSAGE 6:
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Sunday, July 21, 2002 12:57 PM
To: [email protected]
Subject: Receipt for your Payment


This email confirms that you have paid [email protected] $110.00
using PayPal.


------------------------------
Payment Details:
------------------------------

Amount: $110.00
Transaction ID: 71C551228R673405H
Quantity: 1
Item/Product Name: GAUGES
Buyer: Ojas Patel
Message: Thanks!

------------------------------
Business Information:
------------------------------

Business: [email protected]


------------------------------
Ojas Patel's CONFIRMED Address
------------------------------

Ojas Patel
7214 Dan Jean Drive
Unit B
Austin, TX 78745
USA

---------------------------------------------------------------
This payment was sent using your bank account.

By using your bank account to send money, you just:

- Paid instantly and securely
- Sent money faster than writing and mailing paper checks.
- Received an additional entry in our $1,000 Sweepstakes!

Thanks for using your bank account!

---------------------------------------------------------------


Thank you,
The PayPal Team

Note: When you log in to your PayPal account, be sure that the
website's URL always begins with "https://www.paypal.com/".
The "s" in "https" at the beginning of the URL means you are
logging into a secure page. If the URL does not begin with
https, you are not on a PayPal page.

Your monthly account statement is available anytime; just log
in to your account at https://www.paypal.com/HISTORY. To
correct any errors, please contact us through our Help Center
at https://www.paypal.com/HELP.

Please do not reply to this e-mail. Mail sent to this address
cannot be answered. For assistance, log in to your PayPal
account and choose the "Help" link in the footer of any page.

MESSAGE 7:
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Monday, July 29, 2002 6:50 PM
To: [email protected]
Subject: GAUGE CLUSTER


Hey Ojas, I lost your address, could you please resend it? thanks and sorry for the delay.--Brett


MESSAGE 8:
-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Monday, July 29, 2002 9:10 PM
To: [email protected]
Subject: Re: GAUGE CLUSTER


Hi Brett, Here you go:

Ojas Patel
7214-B Dan Jean Drive
Austin, TX 78745
phn#: 512-554-9796

Thanks.

--- [email protected] wrote:
> Hey Ojas, I lost your address, could you please resend it? thanks and sorry
> for the delay.--Brett
>


__________________________________________________
Do You Yahoo!?
Yahoo! Health - Feel better, live better http://health.yahoo.com


MESSAGE 9:

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Monday, August 12, 2002 11:26 AM
To: [email protected]
Subject: gauge cluster


Ojas, I feel like a complete idiot now, but the gauges did not get shipped and I have once again misplaced your address. If you could send me the address one more time I will promise they will go out. They are boxed up and sitting next to my counter ready to go. My deepest apologies for the delay.--thanks,Brett


MESSAGE 10:
-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Monday, August 12, 2002 12:24 PM
To: [email protected]
Cc: [email protected]
Subject: Re: gauge cluster


I was wondering when I should expect those :)

Ojas Patel
7214-B Dan Jean Drive
Austin, TX 78745

512-326-1233

Thanks.

--- [email protected] wrote:
> Ojas, I feel like a complete idiot now, but the gauges did not get shipped
> and I have once again misplaced your address. If you could send me the
> address one more time I will promise they will go out. They are boxed up and
> sitting next to my counter ready to go. My deepest apologies for the
> delay.--thanks,Brett
>


__________________________________________________
Do You Yahoo!?
HotJobs - Search Thousands of New Jobs http://www.hotjobs.com

MESSAGE 11:
-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Wednesday, August 14, 2002 7:07 PM
To: [email protected]
Cc: [email protected]
Subject: Re: gauge cluster


Brett,

I just got the gauges. The odometer is missing. That was the part I needed
per my original email, below. Do you have it? Please let me know!

Ojas

-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Monday, July 01, 2002 3:43 PM
To: [email protected]
Cc: [email protected]
Subject: NSX Gauge Cluster

>I saw your reply on NSXPrime. Is the gauge cluster still available? Odometer
>and speedo works, just the tach and speedo needle are missing, right? I need
a
>cluster to replace my broken odometer. Will you take $100 + S/H?

__________________________________________________
Do You Yahoo!?
HotJobs - Search Thousands of New Jobs http://www.hotjobs.com

MESSAGE 12:


-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Thursday, August 29, 2002 9:47 AM
To: [email protected]
Cc: [email protected]
Subject: GAUGES - SECOND ATTEMPT


This is the second time am I emailing you about this (see message below). I
need the odometer for the gauges you sent. They are missing. Please reply
ASAP. Thanks.

-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Wednesday, August 14, 2002 7:07 PM
To: [email protected]
Cc: [email protected]
Subject: Re: gauge cluster

Brett,

I just got the gauges. The odometer is missing. That was the part I needed
per my original email, below. Do you have it? Please let me know!

Ojas

-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Monday, July 01, 2002 3:43 PM
To: [email protected]
Cc: [email protected]
Subject: NSX Gauge Cluster

>I saw your reply on NSXPrime. Is the gauge cluster still available? Odometer
>and speedo works, just the tach and speedo needle are missing, right? I need
a
>cluster to replace my broken odometer. Will you take $100 + S/H?

__________________________________________________
Do You Yahoo!?
HotJobs - Search Thousands of New Jobs http://www.hotjobs.com

__________________________________________________
Do You Yahoo!?
Yahoo! Finance - Get real-time stock quotes http://finance.yahoo.com

MESSAGE 13:

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Thursday, August 29, 2002 10:28 AM
To: [email protected]
Subject: Re: GAUGES - SECOND ATTEMPT


Ojas, our mail must be getting crossed somewhere. The only odometer I have is the one in my car. I did not get one when I bought the cluster from erzcars. If that is the part you need I'm sorry, but I dont have an extra odometer, must have been some miscommunication somewhere b/c I am sure I stated that in the second email I sent you. Sorry for any inconvience. --Brett

From: Ojas Patel [maimailto:[email protected]]
Sent: Thursday, September 05, 2002 12:58 AM
To: [email protected]
Subject: RE: GAUGES - SECOND ATTEMPT


Brett,

I assume you were not able to locate an odometer.

I don't know what the problem is. You're partially correct. As my email log shows, on July 7, _I sent_ you an email with my shipping address and, out of curiosity, asked how many miles were on the odometer.

However, having not heard from you in almost two weeks after I sent that email (13 days to be exact), _I sent_ another email on July 20 asking if you still had the odometer. About 1 hour later I got your paypal funds request. I _never_ got an email from you between these two correspondances.

And without a doubt, I _never_ received any indication from you that odometer was not in the cluster!

I also never delete any of my email messages and have 3 years of emails / 5000+ messages filed away on my server. Since it's possible I may have skipped over an email or not read an email completely, I double checked... There is nothing there from you between these dates and nothing indicating that the odometer was missing. Perhaps you are thinking of someone else. Please, don't think I'm am being rude, but considering how many times you asked me for my address, I am left to conclude that any miscommunication has to be on your end.

Basically, as it stands right now, I have a part that is 100% useless to me. Also, from my point-of-view, I don't see how I could possibly be at fault. However, I do understand that stuff occasionally happens during these types of transactions.

Honestly, I think you should give me my full $110 back since you did not disclose the missing odometer to me. But hell, if the $10 shipping is such a big deal, I'll 1) eat the shipping to me and 2) paying for insured shipping back to you to get my $100 back. This way I am out $20 or so in shipping and you net zero dollar. I think this is a _more-than-reasonable_ resolution to the matter.

Please let know how you'd like to proceed.

Ojas
512-459-9292 x246
512-554-9796


From: Ojas Patel [maimailto:[email protected]]
Sent: Wednesday, September 11, 2002 11:40 PM
To: [email protected]
Subject: FW: GAUGES - SECOND ATTEMPT


Brett, I sent you the following message last weekend and have not heard from you. Again, I think the resolution I proposed is VERY reasonable. Can you agree to refunding me the original amount of $100, with me covering the shipping you paid to me ($10) plus shipping back to you. I need a reply by Friday (9/13/2002) NOON CST at the latest.

Ojas

-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Thursday, September 05, 2002 12:58 AM
To: [email protected]
Subject: RE: GAUGES - SECOND ATTEMPT


Brett,

I assume you were not able to locate an odometer.

I don't know what the problem is. You're partially correct. As my email log shows, on July 7, _I sent_ you an email with my shipping address and, out of curiosity, asked how many miles were on the odometer.

However, having not heard from you in almost two weeks after I sent that email (13 days to be exact), _I sent_ another email on July 20 asking if you still had the odometer. About 1 hour later I got your paypal funds request. I _never_ got an email from you between these two correspondances.

And without a doubt, I _never_ received any indication from you that odometer was not in the cluster!

I also never delete any of my email messages and have 3 years of emails / 5000+ messages filed away on my server. Since it's possible I may have skipped over an email or not read an email completely, I double checked... There is nothing there from you between these dates and nothing indicating that the odometer was missing. Perhaps you are thinking of someone else. Please, don't think I'm am being rude, but considering how many times you asked me for my address, I am left to conclude that any miscommunication has to be on your end.

Basically, as it stands right now, I have a part that is 100% useless to me. Also, from my point-of-view, I don't see how I could possibly be at fault. However, I do understand that stuff occasionally happens during these types of transactions.

Honestly, I think you should give me my full $110 back since you did not disclose the missing odometer to me. But hell, if the $10 shipping is such a big deal, I'll 1) eat the shipping to me and 2) paying for insured shipping back to you to get my $100 back. This way I am out $20 or so in shipping and you net zero dollar. I think this is a _more-than-reasonable_ resolution to the matter.

Please let know how you'd like to proceed.

Ojas
512-459-9292 x246
512-554-9796


-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Friday, September 13, 2002 10:47 AM
To: [email protected]
Subject: Re: FW: GAUGES - SECOND ATTEMPT


Ojas, I have located an odometer through a body shop. They are asking $100 for it. I am willing to pay half($50.00) due to our misunderstanding. I am not willing to take the cluster back, you bought it and it is now yours. By paying half for the odometer though, I am essentially giving you $50.00 back for the miscommunication. Work with me here and we can settle this gracefully.--


-----Original Message-----
From: Ojas Patel [maimailto:[email protected]]
Sent: Saturday, September 14, 2002 6:50 AM
To: [email protected]
Subject: RE: FW: GAUGES - SECOND ATTEMPT


I appreciate the prompt reply. But are you serious????

In your previous email, I understood your objection to the refund was that you'd have lost the $10 shipping. In response I presented an offer refunding your shipping.

NOW, you seem to have rejected that offer (unwilling to refund me $100). And now you're tell me you've spent the time and effort to locate an odometer and are willing pay $50 out of "generiousity"?

The way I see it, you're still at fault because you never disclosed the missing odometer. At one point you claimed you sent me an email. However, it's not anywhere in my email server log and you can't reproduce it, either. Therefore, the "miscommunication" (as you call it) is on your end.

You are asking me to "work with [you]", yet you only present me with either unreasonable terms or terms that require me to spend more money for a part that I should have recieved with the cluster you sent me.

Last time: You get your odometer back. I get $100 (out of my $110) back. Can you agree to these terms?

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Saturday, September 14, 2002 12:47 PM
To: [email protected]
Subject: Re: FW: GAUGES - SECOND ATTEMPT


NO, I am not at fault here, I never said I had an odometer. As a matter of fact, I emailed you stating just the opposite(I wish AOL kept emails longer than 7 days so I could prove it to you). I have gone out of my way to locate you an odometer. I am a very busy man and I took valuable time for this matter and if you cant appreciate that then I am sorry.

I told you that I will pay $50 towards the odometer(you will not find another gauge cluster or odometer anywhere for less than $150.) You will have spent $150 for the cluster and odometer; I will have spent $50 and two days looking for the odometer to sell you the cluster. This is an easy solution to this dilemma, please dont make it harder than it needs to be.


------------------
ojaspatel.com/nsx
 
First let me say that for Ojas to say that I was dishonest with him is a farse. I sold him a gauge cluster and thats exactly what he got. I did make an effort to resolve things after I found that Ojas was in need of the odometer. I made every effort to locate him one. I spent two days searching not only the internet, but also body shops and salvage yards in 3 states(MS, LA, and AL). I located an odometer for him, the shop that has it wants $100. I in turn did the honest thing and offered to go in on half for the odometer since we did have some miscommunication. There was nothing dishonest there.
I also noticed that there is a person needing a speedo and tach here http://www.nsxsc.com/ubb/Forum8/HTML/000242.html
I'm sure that person would be willing to pay $50 for the gauge cluster that Ojas has if that is what he needs.
If Ojas sold the gauges for $50, bought the odometer for $50(it costs $100, but I'm paying half) he would have his odometer for the original $100. I, on the other hand, will be out the extra $50 that I would spend paying half for the odometer. How this is dishonest or how I am trying to scam him for the huge amount of $100 I dont see.

What I did see and Ojas fails to mention in his eliquently one sided post is that he tried to dispute payment through Paypal after he recieved the gauges without notifiying me or sending anything back. Now who's being dishonest?

Answer:
Ojas Patel
7214-B Dan Jean Drive
Austin, TX 78745

512-326-1233
 
Fact vs. Opinion
I've done my best to represent my point-of-view while seperating facts from opinions. That's why I've used words like "Why I think...". This is also way I've included the COMPLETE email dialog.

If a reader of this post thinks I'm being biased or one-side, I would encourage them to review the the email dialog above. I know it's long, but it represents EVERY communication made between the buyer and seller (upto the date this post was made) and speaks for itself.

Paypal Dispute
I only filed a Paypal dispute after exhausting every possible option. After the last message in our email dialog, above.

FYI: Paypal will not give me refund or charge Brett since the dispute was filed well after 30 days from the transaction.

My point
My point is odometer is part of the gauge cluster. If a seller is selling cluster, the buyer expects an odometer unless told that odometer is not included.

Feedback
If someone thinks I (A) am at fault or (B) should have paid more money for a part I thought I was supposed to get or (C) should have taken a different approach to resolving this situtation, I would appreciate the feedback in this thread.

Apparently it's too late to resolve this now, but any information on how buyers and sellers can protect themselves would only benefit everyone.

------------------
ojaspatel.com/nsx
 
Based on the e-mail corespondense i've read here sndsoul you are totally in the wrong.You should just do the right thing and send him his $100 ojas send him back his cluster and just put the cluster back up for sale through this website.I'm sure it will sell quick but this time read your e-mail responses more carefully and end this.What you did to ojas sucks.In my opinion.
 
Quit bitchin and send him what he paid for , it says it pretty clear in the first or second email that the cluster includes the odometer, he specifically ask for it.
 
Well,if you guys want public opinion on disputes,here's mine:If I buy a gauge cluster it better have all the parts,or I better know whats missing ahead of time.Silly crap like this is why I'll never buy used,other peoples stuff on line.
 
I asked about this gauge cluster a long time ago when I was thinking of changing my gauges to the indiglo ones. I wanted to practice on this one before I tried mine. I asked to see a picture of the gauges the odometer was clearly missing. He also clearly stated to me that it was missing. I decided not to buy because the needles where already removed. This is what I wanted to practice doing. I also finally saw what one looked like in an NSX and no longer liked the idea.

As far as be dishonest, He was honest to me when I asked. Sorry about your luck and I hope you guys can work it out. It does look like you are in the wrong though SNDSOUL.

Why would you need an odometer anyways?

[This message has been edited by nsxxtreme (edited 24 September 2002).]
 
Originally posted by nsxxtreme:
...Why would you need an odometer anyways?

I knew someone would eventually ask. To clarify: last year, I purchased a 1991 NSX (listed on NSXPrime Market). A previous owner rolled-back the odometer... carfax report confirmed this. Price was right and I could not pass up the deal. It turns out the guy that did the rollback broke the odometer in the process... my odometer is stuck on 59,999 miles, I simply need to get odometer rolling again.


Originally posted by nsxxtreme:
...I asked to see a picture of the gauges the odometer was clearly missing. He also clearly stated to me that it was missing....
As far as be dishonest, He was honest to me when I asked. Sorry about your luck and I hope you guys can work it out.

Thanks nsxxtreme! I really appreciate your post as you have first-hand experience dealing with the seller and, more importantly, your post sheds some light on what may have happened... and confirms what I suspected (and mentioned in my emails to him).

As the dialog above indicates, I suspected that the seller confused emails he sent to me with emails that he sent to another potential buyer.

Based on the number he misplaced my address (see emails, above), Brett appears to be a busy guy (or at least a person who does not have the time to read emails/posts thoroughly) and it seems reasonable that, he got the two of us mixed up. That's probably why he thinks he informed me that the odometer was missing (Thursday, August 29, 2002)... I suspect he told someone else and thought it was me (Thursday, September 05, 2002)... and this is the root of his position (he think he told me, when in fact he told someone else).

Still...
Based on the information I have, I still think Brett (SNDSOUL) is wrong.

------------------
ojaspatel.com/nsx

[This message has been edited by Ojas (edited 24 September 2002).]
 
My take is that regardless of whether the odometer was included or not. Satisfaction guaranteed is a courtesy when dealing within the NSX community or in fact any other person to person transaction, unless stated 'as-is' or 'no refunds' before the sale.

If Ojas ships the gauge cluster back minus shipping, Sndsoul is not out anything and can attempt to sell it again. Ojas is out shipping both ways ,which generally happens when you return something.
 
Give him his money back. Thats the right thing to do.

Even if there was a misunderstanding, Whats the big deal over $100. I usually sell things to help someone out. This doesn't sound much like help, but greed. AND.. to top it all off.. don't screw a fellow NSX list member. common.. for $100 take the damn thing back and satisfy him. Its the right thing to do.



------------------
keep the shiny side up
MikeC 01 #46
 
Here is my two cents!

I purchased some speakers (Doors/Floor sub) from NSXnBRLA in which we both agreed on the price for the speakers. When I received the speakers and installed them, the right door speaker was not working. After checking to make sure it was the speaker/amp I called NSXnBRLA (Dave) and he agreed to refund an agreed amount to me.

NSXnBRLA was not only honest, but made my first purchasing experience from NSXPRIME a very good one.

I would do business with NSXnBRLA again without evening thinking twice based on his professionalism and courtesy.

Just my two cents on the deal. Refund Ojas and call it a day!
 
i bought a climate control unit from someone here for $200 (incld shipping). he didn't tell me anything about the condition other than that it worked just fine. i assumed it would have the normal wear and tear of an older unit. when i got it, to my digust it was in terrible condition. he had taken it apart and painted the bulbs blue. the paint had burned to a brownish color from the heat. the transparent areas that illuminate when the lights are turned on were all scraped off from the inside. he was attempting to go for the "blue light" look i guess.
he agreed to give me a refund but had a terrible attitude. he said he never claimed that it was new and that i never asked him the condition. i hate dealing with petty people. i just told him to keep the money.

i guess it's rather silly for us to think that complete strangers can be decent people simply because they own an nsx.
 
Originally posted by SNDSOUL:
First let me say that for Ojas to say that I was dishonest with him is a farse.

Just make it right. Give him the part he paid for, or give him his money back.

BTW, it's spelled FARCE.
 
I dont get it SNDNSOUL, you went out of your way trying to find a speedo for Ojas, you said it your self that it was a tedious process, WHY go to that trouble?? You should have just simply refund Ojas the $$ and take NO loss, Ojas was willing to pay shipping cost. I dont know about you but I would have lost more money than $100 by spending time looking,searching for speedo and STILL not satisfy the other party. You not only lost trust to that individual but potentially ruin your credentials for future buyers. just my .02
 
SNDSOUL,

Unless you're claiming that Ojas "doctored" the e-mail trail he clearly said he wanted the odometer right from the get-go.

Perhaps you overlooked it and made the deal in what YOU believed to be good faith, but YOU blew it.

Judge Judy says "Refund his money, pronto. Court adjourned"

(And it IS "farce", not "farse" (I KNEW "farse" looked wrong (grin)))

[This message has been edited by NSX-GUY (edited 16 October 2002).]
 
Just get him the part he originally wanted/needed and move on. This isn't helping your cause any by arguing over something so minor and inexpensive. It CAN however lead to others NOT trusting you or doing business with you in the future.

My $.02

------------------
ALL NSX
92 RED/BLACK 5-SPEED
 
Resolution

Last week I received an odometer (that Brett purchased). Today, Brett called me to make sure I got the package.

So, as far as I'm concerned, the transaction is now straight.

------------------
ojaspatel.com/nsx

[This message has been edited by Ojas (edited 22 October 2002).]
 
Awesome!
cool.gif
 
Status
Not open for further replies.
Back
Top