I've been going to Cerritos Acura since I purchased my NSX in 2005. Based on feedback from this forum, I figured this was the dealership to go to for service. Recently, I decided to change my own plugs and found a couple of issues:
Background: Vehicle was purchased in 2/2006 with 39K miles. Upon receiving, had the plugs replaced, oil changed, and valves adjusted by Cerritos Acura. Previous owner provided me with full service history. The only other major engine work done the vehicle was the timing belt on 3/2005.
Issue #1: Wrong spark plugs, 2 different types of spark plugs.
When I pulled the plugs out, I noticed the plugs were not only the incorrect plugs, but 1 of the plugs was different from the other 5. The spec for a 95 is NGK PFR6N-11. I found 5 of the plugs were PFR6G-11 and one plug was PFR6L-11. It seems like they just decided to put on whatever spark plugs they had on hand that would fit. Though the engine probably runs ok with these plugs, this is, at best a bad practice, and, at worst fraud since the invoice states they used the correct plugs.
Issue #2: Bolt hole on engine block is stripped due to over-torquing of the front coil cover bolt.
When I removed the coil cover, one the bolts immediately released and I was able to just pull the bolt right out of the bolt hole. It looks the the tech who re-installed the coil cover after replacing the spark plugs over-torqued one the bolts and decided to hold the bolt in place with thread lock. Even if I give him the benefit of the doubt, the tech should have at least noted that the bolt hole was stripped so that I could repair it. This was the first time anyone had any reason to pull off this coil cover.
This work was done 5 years ago, so I don't really have any recourse. Just wanted to share my experience. I'm hesistant to bring my car back to Cerritos Acura.....even for a simple oil change.
Background: Vehicle was purchased in 2/2006 with 39K miles. Upon receiving, had the plugs replaced, oil changed, and valves adjusted by Cerritos Acura. Previous owner provided me with full service history. The only other major engine work done the vehicle was the timing belt on 3/2005.
Issue #1: Wrong spark plugs, 2 different types of spark plugs.
When I pulled the plugs out, I noticed the plugs were not only the incorrect plugs, but 1 of the plugs was different from the other 5. The spec for a 95 is NGK PFR6N-11. I found 5 of the plugs were PFR6G-11 and one plug was PFR6L-11. It seems like they just decided to put on whatever spark plugs they had on hand that would fit. Though the engine probably runs ok with these plugs, this is, at best a bad practice, and, at worst fraud since the invoice states they used the correct plugs.
Issue #2: Bolt hole on engine block is stripped due to over-torquing of the front coil cover bolt.
When I removed the coil cover, one the bolts immediately released and I was able to just pull the bolt right out of the bolt hole. It looks the the tech who re-installed the coil cover after replacing the spark plugs over-torqued one the bolts and decided to hold the bolt in place with thread lock. Even if I give him the benefit of the doubt, the tech should have at least noted that the bolt hole was stripped so that I could repair it. This was the first time anyone had any reason to pull off this coil cover.
This work was done 5 years ago, so I don't really have any recourse. Just wanted to share my experience. I'm hesistant to bring my car back to Cerritos Acura.....even for a simple oil change.
