Soooo Another deal issue with Cris/cna2:
Cris has decided to attack me as if I has done something wrong so I decided to post our little story. I DO NOT like negative itrader feedback and those who know me know how I run my businesses. My feedback speaks for itself here on prime and I take pride in that. I am attaching all of our texts just to show the true story.
I arrived at a deal with Cris on the wheels he was selling on July 15th. I immediatly paid him via paypal $2987.00 for the wheels. Here is his for sale thread:
http://nsxprime.com/forum/showthread.php?t=150647
Notice two important things in that thread. " wheels will be refinished in the buyers choice of color. ( didn't mention powdercoating or painting but later he says he paid extra to have them powdercoated like he did me a favor? ) And also " the tires are like new and have 95% tread left". Per Toyo's website they are new at 10/32nds. The tires I received are at 4/32nds inside wear bar.
Per our conversation that day he was dismounting the wheels and shipping them out to get refinished. Said that would take 3-4 days. 1 more day to rebuild wheels mount tires and they would ship. I was to have them in 1.5 weeks.
On the 17th of July I sent Cris a email asking if he had received the money. ( I never got a confirmation so I was making sure ). 2 days later on the 19th he responded and said they had been sent for refinish that afternoon. On July 22nd i sent him an email simply to get an update on the status. ( 1 week in)
On the 23rd he emailed and said the lips were in powdercoat " right now" ( thought they were on the 19th) and he should have them back the following monday, Tuesday latest. Then rebuilt and shipped immediatly. We then on the 23rd discuss what he is paying for shipping etc... Nothing relavent. Keep in mind the wheels are suppose to be here in two days to keep the 1.5 week promise.
Tried to call Cris several times on the 27th,29th, 1st, 2nd no call backs. Last email i got was that they were shipping monday "Guaranteed". FINALLY on the 4th at 1108AM I get a text from Chris Saying he was " without a phone waiting on a replacement phone". BUT the wheels had shipped and I would receive them " in a few days" .By this point I was very upset because it had been 19 days and was promised 10. I had a stock car going to custom car events. " ( wasn't going to lower it or do anything to it until these wheels got here. They were the centerpiece for the build).
I had sent a dispute to paypal on the 4th stating that I had not recieved the goods. AND that I had not heard from the seller in 11 days. This was all before he texted me at 11 am. I asked for a tracking number. His response was sorry if I wanted my money back all I had to do was ask. And that when he got to his office he would send me the tracking info. Did I get tracking info? NOPE I got this email
Brian,
I just confirmed with Cor that the wheels have NOT shipped yet. Strasse forged actually has 2 of the centers on which carbon needed to get re-cleared due to some minor chip. Those guys are very picky and I told them I wanted the wheels perfect. They also installed brand new hardware for me. The clear on the carbon fiber was applied today and they will be ready tomorrow afternoon. I was told that they were shipping out yesterday, but they didn't since Strasse wanted to get the clear perfect. Im sure you don't mind as this is all done at no extra charge to you. It cost me over $500 to get these wheels done with the powder, unbuilt, rebuild, sealing, etc. In the end your practically getting NEW wheels. I was promised they will ship no later than Monday guaranteed.On
My response:
I knew they hadnt... I would like a refund. Not dealing with waiting again for another week only to have no wheels AGAIN... So I look forward to you refunding the money asap so I can buy some wheels I may actually get.
Then he says:
I would respectfully ask you to give me until Monday to get these out. They are already finished in a color of your choice and I wouldn't be able to offer free refinish on the lips again as that would run me another $400++. If they do not ship out Monday I will issue the refund no questions asked.
I say, Gladly but I would like a tracking number Monday so I can verify they are on the way.
He says:
Thank you I appreciate your understanding and cooperation!
On 8-8 I send him a text and say " get them shipped yet?"
He says on the way there now! Will have pics in a few! a couple hours later he sends me pics of the centers of the wheels?? OK? I said so they are going to be shipped and built sealed and balanced all today? He says " thats why I am here harrassing them! When the owner gets back I will let him know I need them done today! " REALLY???? just NOW? you need them done? This is 3 weeks and a few days in.. I am very annoyed now. He had said the wheels were powdercoated now 3 weeks ago on the 17th. I ask him to send me a pic of the wheels powdercoated. ( I already had a feeling they were JUST NOW being done). Sure enough. He sends me a pic of the wheels in powdercoat saying they didnt powedercoat where the the tires where and he wanted that done....
SURE BUDDY....
I said at that point, I want a refund. I was not sitting around another week with empty promises. He says" WHAT??? THEY ARE DONE" Cris... No they aren't! They are just now being powdercoated. Its a bit obvious!. I ask for a refnd again... None given.. But back on the 4th all I had to do was ask for it right??
He says on the 8th still he is calling the shipping company to pick them up tomorrow... The 9th. I say No thanks.. Tomorrow there will be another excuse. And I am not dealing with it. He then says the wheels have sat for a week waiting on powdercoating because of Sema and that Strasse Forged wanted new clear on the wheels??... As long as nothing is your fault bud.. Keep making excuses. No more texts... On the 9th I send him a nother request for a refund. He says. " Im on my way to pick up your built wheels". I say So does that mean I am not getting the refund I asked for? You can read the back and forth over that in the pics of the texts if you wish. But he sent me a pic of the wheels. Built that evening. I said? so is the shipping company still getting them out today? He says no honestly probably not. I say... Last shot man. I need those wheels by thursday,Friday. If they are not here I Want a refund. He says.... " thats more than fair! I wont dissapoint you!!"
( all this still on the 9th. ) Not another word from Cris. I texted him on the 10th at 830pm and ask if they were shipped. No reply. 2 hours later again asking if they got shipped.. No reply. 8-11 4pm I text again. Called twice that day. No luck. No reply. 8-12 I ask for a refund again. It had been 3 days.. No reply. I excalate the dispute on paypal to a claim. I call him and HE ANSWERS! Says his iphone was stolen He sends me a text an hour later Says they shipped and gives me a tracking number. I check and sure enough! They actually did ship!
I get the wheels on the 16th about 5pm. Man they are beautiful! But damn...Those dont look like 95% new tires to me? So after everything I get some wore tires.
Completely bad experience. Had he simply communicated saying "Hey man. Things are busy at my wheel place and they will be a few weeks none of this would have ever happened. But the " they shipped" but didnt and all this is just to much to deal with. So he as you can see below in his feedback to me says I am unreasonable. I think I was more than reasonable. Gave him several chances. And I finally got some nice wheels. For some reason Cris thinks that since I paid less for his used wheels than he did for them new that I am ungrateful? Not sure.. But I paid for refinished black wheels with 95% new tires and within 1.5 weeks. I got 50% worn rear tires with a partial refinish on the wheels( back side not being done) in 4+ weeks. I sent a message to Cris requesting some compensation for the difference in tires... No reply. I also sent the same request to paypal. I am awaiting their decision on that. I am sending them a pic of the tires when I get back to the car tomorrow.
itrader feedback I left for him:
http://nsxprime.com/forum/itrader.php?u=25713
itrader feeback he left me here:
http://nsxprime.com/forum/itrader.php?u=17417
Prime can make their own decisions.. But I see a few others have had similar issues lately with Cris... Buyer Beware!
Cris has decided to attack me as if I has done something wrong so I decided to post our little story. I DO NOT like negative itrader feedback and those who know me know how I run my businesses. My feedback speaks for itself here on prime and I take pride in that. I am attaching all of our texts just to show the true story.
I arrived at a deal with Cris on the wheels he was selling on July 15th. I immediatly paid him via paypal $2987.00 for the wheels. Here is his for sale thread:
http://nsxprime.com/forum/showthread.php?t=150647
Notice two important things in that thread. " wheels will be refinished in the buyers choice of color. ( didn't mention powdercoating or painting but later he says he paid extra to have them powdercoated like he did me a favor? ) And also " the tires are like new and have 95% tread left". Per Toyo's website they are new at 10/32nds. The tires I received are at 4/32nds inside wear bar.
Per our conversation that day he was dismounting the wheels and shipping them out to get refinished. Said that would take 3-4 days. 1 more day to rebuild wheels mount tires and they would ship. I was to have them in 1.5 weeks.
On the 17th of July I sent Cris a email asking if he had received the money. ( I never got a confirmation so I was making sure ). 2 days later on the 19th he responded and said they had been sent for refinish that afternoon. On July 22nd i sent him an email simply to get an update on the status. ( 1 week in)
On the 23rd he emailed and said the lips were in powdercoat " right now" ( thought they were on the 19th) and he should have them back the following monday, Tuesday latest. Then rebuilt and shipped immediatly. We then on the 23rd discuss what he is paying for shipping etc... Nothing relavent. Keep in mind the wheels are suppose to be here in two days to keep the 1.5 week promise.
Tried to call Cris several times on the 27th,29th, 1st, 2nd no call backs. Last email i got was that they were shipping monday "Guaranteed". FINALLY on the 4th at 1108AM I get a text from Chris Saying he was " without a phone waiting on a replacement phone". BUT the wheels had shipped and I would receive them " in a few days" .By this point I was very upset because it had been 19 days and was promised 10. I had a stock car going to custom car events. " ( wasn't going to lower it or do anything to it until these wheels got here. They were the centerpiece for the build).
I had sent a dispute to paypal on the 4th stating that I had not recieved the goods. AND that I had not heard from the seller in 11 days. This was all before he texted me at 11 am. I asked for a tracking number. His response was sorry if I wanted my money back all I had to do was ask. And that when he got to his office he would send me the tracking info. Did I get tracking info? NOPE I got this email
Brian,
I just confirmed with Cor that the wheels have NOT shipped yet. Strasse forged actually has 2 of the centers on which carbon needed to get re-cleared due to some minor chip. Those guys are very picky and I told them I wanted the wheels perfect. They also installed brand new hardware for me. The clear on the carbon fiber was applied today and they will be ready tomorrow afternoon. I was told that they were shipping out yesterday, but they didn't since Strasse wanted to get the clear perfect. Im sure you don't mind as this is all done at no extra charge to you. It cost me over $500 to get these wheels done with the powder, unbuilt, rebuild, sealing, etc. In the end your practically getting NEW wheels. I was promised they will ship no later than Monday guaranteed.On
My response:
I knew they hadnt... I would like a refund. Not dealing with waiting again for another week only to have no wheels AGAIN... So I look forward to you refunding the money asap so I can buy some wheels I may actually get.
Then he says:
I would respectfully ask you to give me until Monday to get these out. They are already finished in a color of your choice and I wouldn't be able to offer free refinish on the lips again as that would run me another $400++. If they do not ship out Monday I will issue the refund no questions asked.
I say, Gladly but I would like a tracking number Monday so I can verify they are on the way.
He says:
Thank you I appreciate your understanding and cooperation!
On 8-8 I send him a text and say " get them shipped yet?"
He says on the way there now! Will have pics in a few! a couple hours later he sends me pics of the centers of the wheels?? OK? I said so they are going to be shipped and built sealed and balanced all today? He says " thats why I am here harrassing them! When the owner gets back I will let him know I need them done today! " REALLY???? just NOW? you need them done? This is 3 weeks and a few days in.. I am very annoyed now. He had said the wheels were powdercoated now 3 weeks ago on the 17th. I ask him to send me a pic of the wheels powdercoated. ( I already had a feeling they were JUST NOW being done). Sure enough. He sends me a pic of the wheels in powdercoat saying they didnt powedercoat where the the tires where and he wanted that done....
SURE BUDDY.... I said at that point, I want a refund. I was not sitting around another week with empty promises. He says" WHAT??? THEY ARE DONE" Cris... No they aren't! They are just now being powdercoated. Its a bit obvious!. I ask for a refnd again... None given.. But back on the 4th all I had to do was ask for it right??
He says on the 8th still he is calling the shipping company to pick them up tomorrow... The 9th. I say No thanks.. Tomorrow there will be another excuse. And I am not dealing with it. He then says the wheels have sat for a week waiting on powdercoating because of Sema and that Strasse Forged wanted new clear on the wheels??... As long as nothing is your fault bud.. Keep making excuses. No more texts... On the 9th I send him a nother request for a refund. He says. " Im on my way to pick up your built wheels". I say So does that mean I am not getting the refund I asked for? You can read the back and forth over that in the pics of the texts if you wish. But he sent me a pic of the wheels. Built that evening. I said? so is the shipping company still getting them out today? He says no honestly probably not. I say... Last shot man. I need those wheels by thursday,Friday. If they are not here I Want a refund. He says.... " thats more than fair! I wont dissapoint you!!"
( all this still on the 9th. ) Not another word from Cris. I texted him on the 10th at 830pm and ask if they were shipped. No reply. 2 hours later again asking if they got shipped.. No reply. 8-11 4pm I text again. Called twice that day. No luck. No reply. 8-12 I ask for a refund again. It had been 3 days.. No reply. I excalate the dispute on paypal to a claim. I call him and HE ANSWERS! Says his iphone was stolen He sends me a text an hour later Says they shipped and gives me a tracking number. I check and sure enough! They actually did ship!I get the wheels on the 16th about 5pm. Man they are beautiful! But damn...Those dont look like 95% new tires to me? So after everything I get some wore tires.
Completely bad experience. Had he simply communicated saying "Hey man. Things are busy at my wheel place and they will be a few weeks none of this would have ever happened. But the " they shipped" but didnt and all this is just to much to deal with. So he as you can see below in his feedback to me says I am unreasonable. I think I was more than reasonable. Gave him several chances. And I finally got some nice wheels. For some reason Cris thinks that since I paid less for his used wheels than he did for them new that I am ungrateful? Not sure.. But I paid for refinished black wheels with 95% new tires and within 1.5 weeks. I got 50% worn rear tires with a partial refinish on the wheels( back side not being done) in 4+ weeks. I sent a message to Cris requesting some compensation for the difference in tires... No reply. I also sent the same request to paypal. I am awaiting their decision on that. I am sending them a pic of the tires when I get back to the car tomorrow.
itrader feedback I left for him:
http://nsxprime.com/forum/itrader.php?u=25713
itrader feeback he left me here:
http://nsxprime.com/forum/itrader.php?u=17417
Prime can make their own decisions.. But I see a few others have had similar issues lately with Cris... Buyer Beware!
