Have you guys ever had any bad experience with them? They took the longest time to handle my claim. When I called in to speak with my claim rep I always get her vmail. Now they told me I have to pay for some rental because my car wasn't in the shop when I first took out the car. I have to file DMV paperwork and get the police report myself. My girlfriend Farmers does all that for her when she was in an accident. After I get my deductible back Ima go with AAA or Farmers. It's been a month and I haven't receive my deductible plus they sent me this stupid letter asking me if I want my deductible back. Are you f-kidding me? We all love our car right and we want to make sure you're in good hand (like AllState says )