I just got this thing last week and it is really starting to piss me off. First of all, not only does Apple not give you an owner's manual for it (have to download it online), but they basically support nothing. You get one free complementary technical support call and that's it.
The main probs that I am having is getting the video's to play right. I have downloaded the latest version of ITunes and quicktime (not pro) and can get the picture downloaded, but not the sound. Most of my home videos are in standard AVI or MPEG format which I think is insanse that they can't work without 3rd party software. I further researched my MPEG on quicktime and it is a MPEG1 Muxed format. It says on how you can put DVD's on it too, but they wouldn't help me there either. It says you can do something with streaming video, but no help there either. (can you save it to your ipod?) Their customer service is absolutely pathetic and I get the feeling they don't give much assistance to non-Mac users. I am getting extremely annoyed with this stupid thing, so if anyone can help me figure this out I would appreciate it. I use Windows and Quicktime player
The main probs that I am having is getting the video's to play right. I have downloaded the latest version of ITunes and quicktime (not pro) and can get the picture downloaded, but not the sound. Most of my home videos are in standard AVI or MPEG format which I think is insanse that they can't work without 3rd party software. I further researched my MPEG on quicktime and it is a MPEG1 Muxed format. It says on how you can put DVD's on it too, but they wouldn't help me there either. It says you can do something with streaming video, but no help there either. (can you save it to your ipod?) Their customer service is absolutely pathetic and I get the feeling they don't give much assistance to non-Mac users. I am getting extremely annoyed with this stupid thing, so if anyone can help me figure this out I would appreciate it. I use Windows and Quicktime player