NSXPrime:Account Help - Revision history

NSXPrime-3736: /* I can't post a message or send a PM */

2011-03-18T18:12:40Z

‎I can't post a message or send a PM

NSXPrime-3736: Reverted edits by Keoni90 (Talk); changed back to last version by NSXPrime-3736

2010-09-20T14:05:34Z

Reverted edits by Keoni90 (Talk); changed back to last version by NSXPrime-3736

Keoni90: /* The system will not accept my e-mail address */

2010-08-16T18:20:27Z

‎The system will not accept my e-mail address

NSXPrime-3736: /* The system will not accept my e-mail address */

2010-02-28T02:10:03Z

‎The system will not accept my e-mail address

NSXPrime-3736: /* The system will not accept my e-mail address */

2008-09-22T14:06:54Z

‎The system will not accept my e-mail address

NSXPrime-3736: /* The system will not accept my e-mail address */

2008-05-28T17:40:21Z

‎The system will not accept my e-mail address

NSXPrime-3736: /* The system will not accept my e-mail address */

2008-05-28T17:40:03Z

‎The system will not accept my e-mail address

NSXPrime-3736: /* How can I change my user name? */

2008-05-28T17:39:22Z

‎How can I change my user name?

NSXPrime-3736: /* The system will not accept my e-mail address */

2007-08-09T20:00:15Z

‎The system will not accept my e-mail address

NSXPrime-3736 at 19:28, 9 August 2007

2007-08-09T19:28:38Z

NSXPrime-3736: /* Why can't I post a message or send a PM? */

2007-06-14T21:37:44Z

‎Why can't I post a message or send a PM?

NSXPrime-3736 at 21:25, 11 June 2007

2007-06-11T21:25:37Z

NSXPrime-3736 at 21:24, 11 June 2007

2007-06-11T21:24:23Z

NSXPrime-3736: New page: =Help with your NSX Prime Account= ==Q: I forgot my password, can you send it to me?== ====A: No, but you can reset it yourself==== For security reasons the system is configured so nobod...

2007-06-11T21:23:39Z

New page: =Help with your NSX Prime Account= ==Q: I forgot my password, can you send it to me?== ====A: No, but you can reset it yourself==== For security reasons the system is configured so nobod...

New page

=Help with your NSX Prime Account=

==Q: I forgot my password, can you send it to me?==
====A: No, but you can reset it yourself====

For security reasons the system is configured so nobody, not even the administrator, can look up your password. If you are getting a password error when you try to log in, use the [http://www.nsxprime.com/forums/login.php?do=lostpw Lost Password Reset] page to reset your password. You must have access to your registered e-mail account to use this function.

==Q: Why Can't I Post A Message or Send a PM?==
====A: Your account needs to be activated====

You must activate your account when:
* You first register an account on the system
* Any time you update your registered e-mail address

The system automatically sends an e-mail with a link to activate your account when you register or update your account with a new e-mail address. Simply click on the link in that e-mail. If you have trouble clicking the link (some e-mail programs do not like long URLs), the e-mail also contains a short link to the [http://www.nsxprime.com/forums/register.php?a=ver Activate Your Account] page and an activation code you can enter manually.

If you never received the activation e-mail, you can go to the [http://www.nsxprime.com/forums/register.php?do=requestemail Email Activation Codes] page and have the system e-mail you another activation e-mail. Be assured that the system is sending these e-mails. The system sends thousands of e-mails a day, and if I was broken I would know it very quickly. If you are not receiving the e-mails, it is because your e-mail provider is filtering your e-mail. Check your spam settings / folder, or talk to your e-mail provider.

==Q: How can I change my user name?==
====A: Send a request to the administrator====

The system will not let you change your own user name, but the system administrator can do it. Please send an [http://www.nsxprime.com/feedback.htm e-mail] with the subject "User name change" and include the following information:
* Your current user name
* Your desired user name
* Your registered e-mail address, if you are sending the request from a different e-mail account
Then please be patient. This is a low-priority task and it may take weeks for me to get to it. Please don't send the request multiple times. I will get to it when I have time.

@@ Line 48: / Line 48: @@
 ==I can't post a message or send a PM==
-You changed your e-mail address and did not reactivate your account. Please see the same topic under "New Account Issues" for a detailed explanation.
+You changed your e-mail address and did not reactivate your account. Please see [[NSXPrime:Account_Help#I_registered.2C_but_I_can.27t_a_message_or_send_a_PM|the same topic under "Account Registration Issues"]] for a detailed explanation.
-−
 ==How can I change my user name?==

@@ Line 1: / Line 1: @@
 =Account Registration Issues=
-**==The system will not accept my e-mail address==
+==The system will not accept my e-mail address==
 To register an account on NSX Prime, you must use a one of the following types of e-mail address:
 * ISP-provided address included free with virtually all Internet service (e.g. verizon.net, comcast.net, rr.com, etc.)

@@ Line 1: / Line 1: @@
 =Account Registration Issues=
-==The system will not accept my e-mail address==
+**==The system will not accept my e-mail address==
 To register an account on NSX Prime, you must use a one of the following types of e-mail address:
 * ISP-provided address included free with virtually all Internet service (e.g. verizon.net, comcast.net, rr.com, etc.)

@@ Line 9: / Line 9: @@
 The following types of e-mail addresses are not supported on NSX Prime. The system will automatically block many such addresses. Any account registered with such an address not automatically blocked will be suspended without notice:
-* NOT ALLOWED: Systems that provide free web-based e-mail (e.g. hotmail.com, gmail.com, and yes even aol.com))
+* NOT ALLOWED: Systems that provide free web-based e-mail (e.g. hotmail.com, gmail.com, and yes even aol.com)
-* NOT ALLOWED: Parked domains (including
+* NOT ALLOWED: Parked / "search page" domains
-* NOT ALLOWED: "Search page" domains
 * NOT ALLOWED: Any address where I cannot easily determine who owns the domain

@@ Line 9: / Line 9: @@
 The following types of e-mail addresses are not supported on NSX Prime. The system will automatically block many such addresses. Any account registered with such an address not automatically blocked will be suspended without notice:
-* NOT ALLOWED: Systems that provide free web-based e-mail (e.g. hotmail.com or gmail.com)
+* NOT ALLOWED: Systems that provide free web-based e-mail (e.g. hotmail.com, gmail.com, and yes even aol.com))
 * NOT ALLOWED: Parked domains (including
 * NOT ALLOWED: "Search page" domains

@@ Line 14: / Line 14: @@
 * NOT ALLOWED: Any address where I cannot easily determine who owns the domain
-The system will catch some "partial matches" - for example, usa.com is blocked because it is an empty domain. The way the system works, this will also block an address such as widgetcompanyusa.com since it ends with usa.com. If you believe something similar is affecting you, please [http://www.nsxprime.com/feedback.htm e-mail] me with the subject "Registration Help" and be sure to include:
+The system will catch some "partial matches" - for example, usa.com is blocked because it is an empty domain. The way the system works, this will also block an address such as widgetcompanyusa.com since it ends with usa.com. If you believe something similar is affecting you, please [[NSXPrime:Contact#Contact|e-mail]] me with the subject "Registration Help" and be sure to include:
 * That you believe your e-mail address is being blocked because it is a partial match to a  the user name you want to register with so I can create an account for you.

@@ Line 20: / Line 20: @@
 ===Outside the US===
-Due to the incredibly high amount of spam and other problems from many countries, I have blocked a lot of major ISPs and IP address ranges for countries outside the USA. If you find your ISP e-mail or IP address has been blocked, please [http://www.nsxprime.com/feedback.htm e-mail] me with the subject "Registration Help" and be sure to include the user name you want to register with so I can create an account for you. Please note that the same restrictions against free webmail, parked domains, etc. still apply.
+Due to the incredibly high amount of spam and other problems from many countries, I have blocked a lot of major ISPs and IP address ranges for countries outside the USA. If you find your ISP e-mail or IP address has been blocked, please [[NSXPrime:Contact#Contact|e-mail]] me with the subject "Registration Help" and be sure to include the user name you want to register with so I can create an account for you. Please note that the same restrictions against free webmail, parked domains, etc. still apply.
 ==I registered, but I can't a message or send a PM==

@@ Line 54: / Line 54: @@
 ==How can I change my user name?==
-The system will not let you change your own user name, but I can do it for you. Please send an [http://www.nsxprime.com/feedback.htm e-mail] with the subject "User name change" and include the following information:
+The system will not let you change your own user name, but I can do it for you. Please send an [[NSXPrime:Contact#Contact|e-mail]] with the subject "User name change" and include the following information:
 * Your current user name
 * Your desired user name

@@ Line 4: / Line 4: @@
 * ISP-provided address included free with virtually all Internet service (e.g. verizon.net, comcast.net, rr.com, etc.)
 * School (.edu) address
-* Military or government address (.gov)
+* Military or government address (.mil or .gov)
 * A domain from a real, legitimate company or organization (.com, .net, org). This means there needs to be a real website at www.whatever.com or www.whatever.org for a real organization or business.
@@ Line 21: / Line 21: @@
 ===Outside the US===
 Due to the incredibly high amount of spam and other problems from many countries, I have blocked a lot of major ISPs and IP address ranges for countries outside the USA. If you find your ISP e-mail or IP address has been blocked, please [http://www.nsxprime.com/feedback.htm e-mail] me with the subject "Registration Help" and be sure to include the user name you want to register with so I can create an account for you. Please note that the same restrictions against free webmail, parked domains, etc. still apply.
 ==I registered, but I can't a message or send a PM==

@@ Line 1: / Line 1: @@
-==I forgot my password, can you send it to me?==
+=Account Registration Issues=
-'''No, but you can reset it yourself'''
+==The system will not accept my e-mail address==
-For security reasons the system is configured so nobody, not even the administrator, can look up your password. If you are getting a password error when you try to log in, use the [http://www.nsxprime.com/forums/login.php?do=lostpw Lost Password Reset] page to reset your password. You must have access to your registered e-mail account to use this function.
+The following types of e-mail addresses are not supported on NSX Prime. The system will automatically block many such addresses. Any account registered with such an address not automatically blocked will be suspended without notice:
-==Why can't I post a message or send a PM?==
+* NOT ALLOWED: Systems that provide free web-based e-mail (e.g. hotmail.com or gmail.com)
-'''Your account needs to be activated'''
+* NOT ALLOWED: Parked domains (including
-You must activate your account when:
+The system will catch some "partial matches" - for example, usa.com is blocked because it is an empty domain. The way the system works, this will also block an address such as widgetcompanyusa.com since it ends with usa.com. If you believe something similar is affecting you, please [http://www.nsxprime.com/feedback.htm e-mail] me with the subject "Registration Help" and be sure to include:
 * You first register an account on the system
 * Any time you update your registered e-mail address
@@ Line 14: / Line 32: @@
 If you never received the activation e-mail, you can go to the [http://www.nsxprime.com/forums/register.php?do=requestemail Email Activation Codes] page and have the system e-mail you another activation e-mail. Be assured that the system is sending these e-mails. The system sends thousands of e-mails a day, and if it was broken I would know it very quickly. If you are not receiving the e-mails, it is because your e-mail provider is filtering your e-mail. Check your spam settings / folder, or talk to your e-mail provider.
 ==How can I change my user name?==
-The system will not let you change your own user name, but the system administrator can do it. Please send an [http://www.nsxprime.com/feedback.htm e-mail] with the subject "User name change" and include the following information:
+The system will not let you change your own user name, but I can do it for you. Please send an [http://www.nsxprime.com/feedback.htm e-mail] with the subject "User name change" and include the following information:
 * Your current user name
 * Your desired user name
 * Your registered e-mail address, if you are sending the request from a different e-mail account
 Then please be patient. This is a low-priority task and it may take weeks for me to get to it. Please don't send the request multiple times. I will get to it when I have time.

@@ Line 13: / Line 13: @@
 The system automatically sends an e-mail with a link to activate your account when you register or update your account with a new e-mail address. Simply click on the link in that e-mail. If you have trouble clicking the link (some e-mail programs do not like long URLs), the e-mail also contains a short link to the [http://www.nsxprime.com/forums/register.php?a=ver Activate Your Account] page and an activation code you can enter manually.
-If you never received the activation e-mail, you can go to the [http://www.nsxprime.com/forums/register.php?do=requestemail Email Activation Codes] page and have the system e-mail you another activation e-mail. Be assured that the system is sending these e-mails. The system sends thousands of e-mails a day, and if I was broken I would know it very quickly. If you are not receiving the e-mails, it is because your e-mail provider is filtering your e-mail. Check your spam settings / folder, or talk to your e-mail provider.
+If you never received the activation e-mail, you can go to the [http://www.nsxprime.com/forums/register.php?do=requestemail Email Activation Codes] page and have the system e-mail you another activation e-mail. Be assured that the system is sending these e-mails. The system sends thousands of e-mails a day, and if it was broken I would know it very quickly. If you are not receiving the e-mails, it is because your e-mail provider is filtering your e-mail. Check your spam settings / folder, or talk to your e-mail provider.
 ==How can I change my user name?==

@@ Line 2: / Line 2: @@
 ==Q: I forgot my password, can you send it to me?==
-====A: No, but you can reset it yourself====
+'''A: No, but you can reset it yourself'''
 For security reasons the system is configured so nobody, not even the administrator, can look up your password. If you are getting a password error when you try to log in, use the [http://www.nsxprime.com/forums/login.php?do=lostpw Lost Password Reset] page to reset your password. You must have access to your registered e-mail account to use this function.
 ==Q: Why Can't I Post A Message or Send a PM?==
-====A: Your account needs to be activated====
+'''A: Your account needs to be activated'''
 You must activate your account when:
@@ Line 18: / Line 18: @@
 ==Q: How can I change my user name?==
-====A: Send a request to the administrator====
+'''A: Send a request to the administrator'''
 The system will not let you change your own user name, but the system administrator can do it. Please send an [http://www.nsxprime.com/feedback.htm e-mail] with the subject "User name change" and include the following information: