Thanks for the advice about trying the unit first in the trunk. I just received my USB3 adapter and it appears to be not working. When switching to "CD" source the numbers flickered around a little and then just settled in at 01-01. I had simply disconnected the CD changer and plugged the adapter into the DIN cable (it fit fine). I then inserted a thumb drive with just five .mp3s on it for testing purposes. I made sure the songs could be played through a UBS port on the computer before trying in the USB3. They played fine through VLC Media Player on my computer. I'm wondering whether I did something wrong or I should disconnect the battery to reset the car's electronics or something else before declaring it a faulty unit? One other point, I confirmed that the CD changer was working properly before doing this. The GROM Audio live chat wasn't very helpful. Any suggestions?
I am working from memory because my Grom instructions are out in the car in the garage and its raining and I am lazy so....
Have a look at the instructions, particularly the file set up. Did you load the five .mp3 files in to the root directory of the USB stick? If so, that may be confusing the USB drive because at that level it is looking for directories, not files. All of my USB sticks are set up with 6 directories in the root directory with up to 99 files in each directory (the sub directories correspond to each CD). The Grom may be looking for the 6 directories (might work with less - I haven't tried). Try creating 6 subdirectories with one file in each (duplicate one of your files to fill the 6 directory).
Did you plug the Grom into an already powered up head unit? That may not work because the head unit may not be recognizing the Grom. Power up the head unit after the Grom is connected
If the above doesn't work. With the Grom disconnected, power up the head unit, switch to radio and then turn everything off. Connect up the Grom with the radio unpowered and then turn the head unit on. Switch from radio to CD. You should hear a voice say "USB". If you don't get that read through the instructions about mode set up. Its been 7 or 8 years since I did this; but, I recall a little drill you had to go through to cycle through 3 modes in the Grom to get it to work. I did it once at the start and haven't done it since so the specifics have disappeared from my volatile memory.
If you don't get the voice then it is possible that the Grom might truly be dead. Definitely read the set up part of the manual because I am fuzzy as to when the voice appears. I know that if you don't cycle through the modes at initial power up and select the correct mode at the right time it won't work. Also, check the instructions because the voice feature may no longer be on the latest versions of the Grom.
Finally, if you get the voice and your USB drive is set up with the 6 directories, check the light on your USB to see if it is trying to read the files. The USB extension cable might be faulty.
Based upon your description of the problem, my initial gut reaction is that file structure is the cause of the problem. When I connected mine up with a USB stick with 6 directories I think I had about 5 minutes of set-up and that was it. @
TomCat has a more recent version of the Grom so may be able to advise on whether the set up procedure has changed